Question about Brother IntelliFAX 4100 Laser Fax

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My faxes as well as copies have black bars - do I need to repair

Or can I fix it?

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You have a bad SCANNER BLOCK and it is not worth fixing it.

Posted on Jan 30, 2010

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We have a Brother 4100 Fax Machine. When we send a fax or make a copy, there is a black bar about 2" wide that shows up the length of the page. It does not appear on incoming faxes. I believe it is...


Make sure the **** glass is clean, use a micro fiber cloth to wipe the debris/old toner or white out off the glass. restart the fax machine. If it prints this black line from a copy and it is 2" wide after you have cleaned both the glass and the white reference bar, most likley the scanner itself has failed.

www.brother.ca for further assistance.

Jan 14, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Sending fax error only


Can you post some images of exactly what this looks like? Just make a few copies of a blank sheet of paper if you need to - actually that would probably be better so we'd get nothing but the skid mark. I might be able to make some educated guesses about it once I see it.

Aug 21, 2007 | Brother IntelliFAX 4100 Laser Fax

2 Answers

When I send a fax, the recipient gets all dark or black sheet. Thinking this was the recipients problem, I faxed again to a different fax number, same thing happened.


To fix the problem you have to check the scanner of your fax machine. It might not be functioning properly. Try to observe the fax machine while sending a document, look at the scanner section and see if the light of the scanner is turned on or lighted. If it's no longer lighted you have to replace it.

Nov 07, 2010 | Sharp UX 355L Plain Paper Thermal transfer...

1 Answer

Black copies being received


Your image scanner is bad. Try making a copy....if it comes out black but your incoming faxes are fine then your image scanner is bad. You can also print a report from the machine and it should come out fine.
The image scanner is the part that scans your originals before faxing them out or making a copy. There is a light bar that lights up when scanning. Either that light bar(l.e.d. array) has gone bad or the scanner itself is bad. If this is the case it is probably going to cost more to fix than the machine is worth. You could buy a new machine for what it would cost to fix.
Good Luck and Thank You for using Fixya.

Apr 22, 2010 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Black pages received when faxing to others


Your scanner array is bad. This is a light "bar" that lights up to scan your originals before they are sent out. You can test for this by making a copy with your machine. The same scanning function is used to make a copy as it is when you scan to send a fax. If you make a copy and it comes out black then your scanner is bad. This is especially true as when you say that the problem goes away for a short time after turning the machine off. This allows the circuit to cool and the solder connections to shrink and make contact. As the board heats up the metal contacts expand and "open up", causing the scanner to fail.
Not a cheap fix unfortunately.
Good Luck and Thank You for using Fixya.

Mar 16, 2010 | HP LaserJet 3050 All-In-One Printer

1 Answer

Fax sent and copy has a 2 inches black belt on left


This is scanner defect. You could have a scrap of paper or something in the slot where your documents are fed in but I suspect that the scanner led array has a few bad led's and that is what is causing the black line. When your original is fed in there is a "light bar" that lights up to scan the original. This light bar is made up of a row of small led lights. I have seen these led's loose connection so that a few do not light up and this causes the problem you describe. They are usually repairable but the problem is you can replace this fax with a new one for under $100 and the repair most likely will cost more.

Dec 25, 2009 | Brother FAX-1020 PLUS Plain Paper

1 Answer

Black vertical streaks on faxes & copies


On top of the toner/drum cartridge there should be a blue slider, move back and forth 10 times.

If no fix, you need a new toner cartridge.

Dec 30, 2008 | Brother IntelliFAX 2600 Fax

1 Answer

Lexmark x7350 will not scan, fax or copy


If under warranty contact mfg for warranty repair locations

Sep 09, 2017 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Black Bars on the copy page


It sounds like you have a bad scanner unit.

Oct 27, 2008 | OKIFAX 5400 Plain Paper LED Fax

1 Answer

Printing or faxing totally black pages


Scanner lamp is not working, open lid and do copy of sky, does lamp shine? I guess not, needs attention and parts, take it to repair agent for quote

Nov 03, 2007 | Canon PIXMA MP780 All-In-One InkJet...

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