Question about Canon PowerShot A540 Digital Camera

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All the actions expect taking photos, are "jammed", nothing works. Also, when u turn the camera on, the zoom will go to its most extended position and won't return back.

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  • 4,738 Answers

The internal zoom switch is stuck in the extend position. Don't normally recommend opening the case, but in this case (pun intended) it's necessary. You'll only need to disassemble the camera enough to remove its front face. Please see this link. Only go as far as the 10th picture where the front face is removed, and as mentioned in the article, inspect that little copper plate to see if it's bent. Also read this concerning safety as there is a possibility of electrical shock.

Posted on Jan 30, 2010

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Posted on Jan 02, 2017

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This problem does occur. As a first course of action I strongly suggest that you remove the battery of the camera and turn the switch on for 10secs. while the battery is removed. After 10secs. insert the battery then turn the camera on. This should reset the system and may get your camera back to it's normal operation.

Hope this helps and thank you for using FixYa! Have a good one!

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I focused my camera during a photo shot, and now it will not move forward or backward. I get "Zoom Error" message and cannot use any other photo function on my camera either.


It sounds as if there is some dirt jamming the lens zoom or that the lens has been damaged by a knock while it is has been extended. It may be that you have to take it to a camera doctor...

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I have a Lumix DMC-TZ1 and my camera is having simular problems. The camera turns on but the buttons don't work. I can not zoom or take pictures. I can turn the auto stabilizing on and can change photo modes by turning the nob. But the menu button, nav buttons are not doing anything. The screen goes on and everything. I have tried removing the battery and nothing happens.

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This sounds like there is debris lodged in the zoom gears. Been to the beach lately? The gears in the zoom mechanism are very small, and even a tiny spec of sand or other debris can jam them up. Alternatively the sensor inside the lens that feeds back the position of the lens to the control circuit may be failing - so the camera thinks the lens has retracted all the way and stops. If the stoppage of the zoom action is abrupt then it is probably debris, if it is a smooth stoppage like the camera is stopping on purpose it is probably a position sensor. Either way the camera will require repair. David Millier Advance Camera Repair

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(EX-S100) You need a new lens assembly. I know this from experiece because I have the same camera and it tried to extend while in its case as well. I found that there are plastic gears that extend this lens assembly and that they are basically destroyed when the lens assembly is not allowed to extend on power-up. I have searched for a replacement part with little success. I found one repair shop that would ship me the part for more than the original cost of the camera. Good Luck!

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