Question about Bose Companion 3 Computer Speakers

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Red light on control pod wont turn green - Bose Companion 3 Computer Speakers

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  • vaclavturner Jan 30, 2010

    My daughter spilled milk on it, so I'm sure it's the control pod. Any hope for it? I can't seem to open it up.

  • vaclavturner Jan 30, 2010

    Thanks for the prompt and comprehensive response to my embarrasing question!

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1 Answer

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  • Bose Master
  • 19,396 Answers

Hi.

This happened because either control pod cannot connect , or the protection circuit kicked in after a fault on main unit had been detected. If the unit is working, then it is the control pod only.


Disconnect power cord to drain power and reset the unit.

Check control pod connection.

If the light is still red, contact Bose at the number listed on system documentation.

Posted on Jan 30, 2010

  • Ginko
    Ginko Jan 30, 2010

    All Bose devices can be only disassembled using special tools.




    If the pod had been exposed to liquid damage, then the warranty won't cover the repair.




    Also repairing a part that only contains a small board with a couple of capacitors, and a single integrated circuit is often not possible. This kind of parts get replaced when a damage like this occurred.




    You can order a replacement directly from Bose for about $35.. If you are located in US, call customer service at 1-800-367-4008.


    In other location, check the number on the user manual.




    Before replacing the pod, you can try allowing it to dry, keeping it in a warm place for a couple of days. If the milk shorted the control pod, this will not work.

  • Ginko
    Ginko Jan 30, 2010

    Hi.




    You are welcome, this kind of trouble happens more often that you can think.




    Thanks for the feedback.




    Best regards.






    Ginko.

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