Question about Canon PowerShot G9 Digital Camera

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Hi, my G9 i locked shut without retracting the lenses, and doesn't turn on. The battery is good. Can someone be so kind to tell me what to do?

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4 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

ZJLimited
  • 17970 Answers

SOURCE: cannon g9 lense will not

Are you removed the battery, reinstalled it again? Wont work? Lesn mechanism stuck or internal failed; the G9 is a precision instrument. Alot users with this problem report to Canon Service (click HERE), I attached one answer and comment:

On the service sheet it said this:
Examination/Request Details:
LENS ERROR MESSAGE. LENS IS EXTENDED. CHECK ALL FUNCTIONS, REPAIR TO GOOD WORKING ORDER.

Service Details:
We have examined the product according to your request, and, it was found that the optical assembly was inoperative there was no display on the LCD. The optical assembly was replaced. Other inspection and cleaning and parts replacements wer carried out.


And the best news was the cost: $0.00. Everything is back to normal and in good working order. So, if you have the same problem that I did, I recommend going to the link I had in my first post and going through the repair process. Overall, it took 10 days to get it fixed and back in my hands.

While it was really annoying that this problem happened, I have to say that Canon was satisfactory in repairing the problem, getting the camera back to me in a decent amount of time and NOT charging me. They were also good at emailing me when they received my camera and when they had shipped it back to me (complete with 2-day delivery thru FedEx and a tracking number).

So if this happens to you, I wish you the same luck that I had!
END.

Also could check this generic procedure: Lens_Error_Support

Hope helps.

Posted on Aug 17, 2011

SOURCE: cannon g9 lense will not

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism.
The two links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. Click on or copy and paste the links into your browser.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

http://www.e18error.com/repair.html

Posted on Aug 17, 2011

mattillo1971
  • 5 Answers

SOURCE: will not turn on, and battery is good

Lots of people go through this on the G9. Certain screws inside often come loose inside and short out the camera leaving it with no power. A great place to service these is: www.camerasandparts.com All they work on are the Canon Powershots and they do excellent work. It's $89 through them for the parts / labor to fix this, and they service up the camera at the same time when it's being repaired, plus they cover the shipping going back. On the G9's, they also do some correction inside the camera so that the screws don't come loose again inside and cause this problem. If you need to have it fixed, they're the place for this G9 problem.

Posted on May 01, 2012

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Have a canon g9..did not drop it was using it in digital zoom mode..shot 10 picsthen went to turn of..lens would not retract...I shut off..turned back on it said lens error..restart camera...I have tried...


Camera just has a lens error and will need to be fixed. There is a great place that just does the service exclusively on the Canon Powershots and they do fabulous work on these. It runs $89 with them for everything, parts / labor and the service for the camera. The site is: www.camerasandparts.com Hope that helps you some. If you need a hand with one of these models, they're the place as they do exceptional work and they are completely reasonable with their flat-rate pricing for these models. Good luck with it.

Oct 11, 2011 | Canon PowerShot G9 Digital Camera

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HELP!! I am having a real Kodak moment. I have a Kodak M883, The wall charger says the battery is full but when you put the battery in the camera the camera turns on, the lense extends, battery reads...


Hello :

It seems that the battery is dead or the battery base is rusty or there's isolation stuff on it . Try to clean the base first . If that didn't help , then I recommend you to replace the battery .

good luck .

please don't forget to rate !

Apr 04, 2010 | Kodak EasyShare M883 Digital Camera

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I have a sony DSC-W170. It was dropped and now


I had exactly the same problem with my Sony Cyber_Shot. Here is what I did and the problem was fixed. I cleaned around the lense. While I turned the camera off, I pressed down the lense very softly (some up and down motion). After a couple of times, the lense retracted almost completely. Then I pressed a little harder until the lense retracted 100% as normal times. I turned it on everything was back to normal. If the lense does not have mechanical problem, you should be able to do what I did.
If there is no mechanical problem, most likly some dirt got on the sides of the lense while it was open. Try keep it very clean always.

Good luck;

Jun 15, 2009 | Sony Cyber-Shot DSC-S40 Digital Camera

2 Answers

Lens will not retract on Sanyo VPC-T850, 8.1 megapixel, digital


Did you drop your camera? If yes you either damaged the lense mechanical parts. If some dust or small particle are on the side of the lense, it may prevent the lense from opening up. If the lense opens up and down a little bite try to pull it out by have very softely. If it opened fully, clean up the outside of the lense and turn your camera a few times. If it does not have a mechanical problem, it should be back to normal. If above did not help, the lense has to be taken out and inspect for broken or damaged parts and clean it and put it back on the camera.

Good Luck!!!!

Jun 10, 2009 | Sanyo VPC-S880 Digital Camera

1 Answer

Sony cybershot 7.2 went to shut off camera and lense is still out no power to camera tried to recharge batt. w/no results


Try different batteries. I got the same problem with my cyber-shot. The battery was too low while lense was fully open. I recharged, but the lense would not close. When I turn it on, It would say turn off and on again. I did that for at least 20 times. I finally put another set of batteries and while I turned off the camera, I pressed the lense in very softly. After a couple of times the lense retracted fully. The camera has been working normally ever since.

It is also possible some dirt some how got on the sides of your lense. Try cleaning the sides of the lense.

If you had no luck so far, then your lense may have some mechanical problem. The lense need to be opened and cleaned and put back together.
good luck

Jun 09, 2009 | Sony Cyber-Shot DSC-P32 Digital Camera

1 Answer

Canon G9 dropped


I was told it happens when the battery is low

Aug 20, 2008 | Canon PowerShot G9 Digital Camera

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MY G9 IS NOT POWERING ON


It's a common problem with the loose screws on the G7 and the G9 cameras. The camera needs to be serviced since it likely blew a fuse when it shorted. The site that's really good for help with these is: www.camerasandparts.com They just service the powershots and they are less than most places charge. They do wonderful work but the best part is they do the correction for these problem on all G9's they work on so the problem doesn't keep happening. That's where a lot of people go for help with this problem. Good luck with yours.

Jul 31, 2008 | Canon PowerShot G9 Digital Camera

1 Answer

Zoom and camera shuts off


Verify you have the right kind of battery and fully charge it.
The lense issue you describe commonly happens when the device cannot access enough power to function correctly, so it retracts and powers off to avoid getting your lense stuck in the 'out' position if the battery goes dry.

Apr 27, 2008 | Kodak EasyShare One Digital Camera

1 Answer

Power issues.


you sdaid power surge on the laptop. Thus suggests that this may have affected the camrera. I would think a 'repair' if such is possible will be near the cost of replacement. Only Olympus can advise

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Stylus 300 won't stay on??


In the cameras I own, there is a setting where you can adjust the time the camera stays on. It's usually in the set-up screen. Is that setting miss-set?

Sep 12, 2005 | Olympus Camedia Stylus 300 Digital Camera

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