Question about Lexmark Office Equipment & Supplies

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I bought brand new cartidges for my printer and somehow it will not print

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  • shakeitfast2 Jan 30, 2010

    it's not the printer or the cartridges it just won't print

  • shakeitfast2 Jan 30, 2010

    please help

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2 Answers

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Hello,

Thanks for using FixYa.

Try to turn the printer off and then back on. The printer needs to recycle some ink before it could print. Also try to access the printer maintenance from the control panel. check there if you can see any information regarding new ink being loaded. Lastly, try to take out the ink cartridge and put it back in. Make sure that you place it back properly.

I hope this helps. Thanks and good day.

- HotRatchet

Posted on Jan 30, 2010

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Hi,


This really happens, sometimes ink cartridges has factory defects. If you purchased it in a local computer store, you could ask for a replacement. I work as a technical support from dell, and if customer complains the ink cartridge they bought doesnt work, we immediately replace it. No further questions asked.

Posted on Jan 30, 2010

  • Gilbert Allan Mascardo Jan 30, 2010

    Hi,

    Ok, so its not an issue on the cartridge or printer. Can you provide me the exact model of your Lexmark printer?


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