Question about Western Digital Passport® WDXMS1600 160 GB USB 2.0 Hard Drive

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Clicking sounds when started and wont read after at all

Clicking sound at the beginig when started and wont read,write or recognized by laptop

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My WD Passport 2TB disks - I have two - have had a lot of problems. They are sometimes not recognized as a drive when plugged into USB. Sometimes they work, sometimes not. When it works the drive works perfectly and no problem whatsoever can be diagnosed. But when not working, the light will come on and the drive hums, but on Windows 7 or 8 there is simply no device present, no drive, nothing in Disk Manager or Device Manager. It's like it simply isn't plugged in as far as the computer can see.

After LOTS of messing with these drives, here's what I think the problem is: the USB physical connection port on the drive is a poor design. Sometimes one of the contacts in there simply won't make contact. If I try a different cable that might work for a while. But I sprayed contact cleaner into the contact port and the cable plug contacts as well, and that has fixed the problem, at least for the time being. I used Deoxit D5 which I've had lying around forever but any spray electronics contact cleaner would be worth a try. Try that before tossing the drive or tearing all your hair out.

Posted on Apr 06, 2014

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Sorry to say that is the click of death for a hard drive. Sometimes you can start and stop the drive a few times and it will come back to life (shortly) hopefully long enough to pull any important data from it. most times though it is time for a new drive. Suggest you visit the dive companies website an see if your is still covered under warrenty - at least you can have it replaced if it is.
If you do nto care about the data on the drive you can attempt to blow away the partion on it and make new partions and format the drive but I personally would not trust the drive for any important data.

Same thing just happened to a single drive NAS I have/had. Now I'm building a Raid 5 4 drive NAS for our important data.

hope this helps.

Posted on Jan 30, 2010


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