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I have been using my laptop from work at home using my links router for about four months. my router is connected to my home computer. The cable company intenet service we used changed servers and my son followed their instructions to sign on the other day. now i can not connect my laptop to the internet. i have disconnected the cable from the router to my laptop and can sign on. what can i do to use the laptop and my router.

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Are you trying to connect the laptop using wireless? If so, you probably don't have the wireless settings from your router setup on the laptop. If you have a Windows based computer, click START => RUN.., type CMD, then hit OK. A black DOS window will appear. Type IPCONFIG and hit ENTER. You should see something like this:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.0.xxx
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Open your web browser and type in the address you see next to "Default Gateway" (in this example it's 192.168.0.1). This *should* be your router. Hit ENTER and you should connect to your router's web interface. From here you can find your wireless settings and match them on your laptop.


Laptops also usually have off/on switches for the wireless feature. Check to make sure you have the wireless card actually turned on. That is a simple mistake people make.


I hope this somehow helps.

Posted on Feb 18, 2008

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