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Computer not opening the 1TB HD

I've had a 1TB WD MyBook for a few months now, and it recently stopped working. My computer seems to not recognise the device, although I had repaired and reintalled the drivers. I've tried to changed the drive letter but I can't seem to see the harddrive under My Computer > Management. I'm thinking that the driver may be faulty as I've tried it on multiple computers and I still cannot see it, although I'm not sure how to go about fixing this problem. The device has almost 800gig of important documents on it, I'd hate to loose them.

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  • Lou H
    Lou H May 11, 2010

    Can you clarify if the drive is clicking / spinning. Since you say the problem is following from PC to PC we need to make sure first the drive spins. Also - have you tried replacing the USB cable, I know - no moving parts so how can it go bad - and while a rare event - I have had a few that failed. So le me know and we will take it from there.

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Try attaching the drive to another PC and see if the problem follows. If it does it could be the MBR is corrupted. If not then you have it isolated to one PC. Let me know.

Posted on Jan 30, 2010

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