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On start up my computor Desktop starts normally then after 10 seconds it goes black very briefly and then comes back with the most basic settings and I have to reset to 32 colours every time I start up. I am running XP Home with service pack 3.

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  • jim_fay_nich Jan 30, 2010

    Hi thanks for the help, the computer is now a much updated mix but the motherboard is MSI K8M800.

    The problem started last August when I downloaded a whole set of driver updates from Pareto Logic. When I eventually realised I had a problem which wouldn't go away I tried to reset to the time before the download but the system won't let le go back beyond October. A week ago I downloaded the latest drivers from MSI with no effect. The OS is XP Home with SP3 installed.

    Regards Jim

  • jim_fay_nich Jan 31, 2010

    Hi again

    Unfortunately the driver download did not help. The screen in use has a display max of 1440 X 900 pixels while the driver can only manage 1280 X 1024 and I use 1280 X 760 to get the icon shapes round instead of ova. Would a video card help?l

  • jim_fay_nich Jan 31, 2010

    Hi Parrothead

    Idid a malaware scan but this did not help. The screen max is 1440X 900 and I have tried as far as the drivers go which is 1280 X 1024 witout success. Should I get a video card and try that?

    Regards Jim

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For this problem, the first component that you need to check is the video card. Based on your statement, I could see that the screen resolution changes.

Start with re-installing the driver for your video card. Next, try to use a known working video card and insert it to your computer to see if your video card is the source of the problem or if it's the mother board.

If the problem is isolated on the video card, then replace it. You will save some money if you can isolate the problem.

Good luck and have a great day ahead!

Posted on Jan 31, 2010

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Sounds like the monitor does not like the resolution the computer is starting with. I would first update your graphics drivers, then If you have a regular square monitor, go with a resolution of lets say 1024 X 768...if you have a widescreen monitor, go with a resolution of 1400 X 900. These are standard resolutions and should jnot give your system any trouble...it most likely is a driver issue that is facing you. Just to be sure it is not malware, go to the link below and click on it, then look to the right and download the latest version. When the download is compkete, run the program and let is update and run. When it is finished upsdating the main window will come for a scan. Click on "Quick scan"....once the scan is finished, it will ask you to click on "show results", do this and all the infections it has found will be listed. Click on "Remove selected" and all the infections will be taken care of. Reboot the system.

http://www.filehippo.com/download_malwarebytes_anti_malware/

Posted on Jan 31, 2010

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Hi, I would suggest you to update the drivers for the Video card on the computer.

Please provide below information:

# Model make of the computer
# Model make of the motherboard on the computer
# Operating system installed on the computer.

The information will help resolve the issue quickly.

Posted on Jan 30, 2010

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