Question about SanDisk Sansa e250 MP3 Player

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Sansa E250 Left Earphone Issue

Left earphone stopped working. Swapped out earphones, same issue....Bought new earphones same issue. Any ideas how to fix??

Thanks

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Thanks for the suggestions. I finally took apart the unit and the earphone jack had indeed separated from the substrate for no apparant reason.

Posted on Mar 01, 2008

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I recently had the same problem however it could be corrected "sort of" by wiggling the headphone jack. This lead me to believe that it was hardware related (loose connection, ect.). I have yet to fix it and have only made the problem worse so far. It may be DOA

Posted on Feb 24, 2008

  • jjs632 Apr 13, 2008

    This is the Sansa taken apart so the headphone jack could be accessed. The black headphone jack attaches to the circuit board directly to the left. The small metal connection on the bottom left corner of the jack seems to be the problem area. Due to the way it was designed it appears that the soldier can become easily seperated allowing contact sometimes (i.e. wiggling the jack). Because of the small work surface I was unable to fix it myself.

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This might be a stupid question but are you using Stereo or Mono headphones ? As far as I know it should be stereo.

Posted on Feb 18, 2008

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I have the same problem and read on other forums that it was because of a MusicEQ glitch and that if you swtched it to a non-Normal mode and then back to Normal, the problem would fix itself. This didn't work for me, but maybe it will for you.

(Just got off the phone with Sandisk Tech Support and they basically told me to update to the latest firmware, but that didn't work either so they said that they didn't know what else to tell me and let me go. Not exactly helpful.)

Posted on Feb 17, 2008

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Posted on Jan 02, 2017

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1 Answer

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Buy another- seriously. You can view this video if you want to try to replace the headphone jack, but you will probably cause more damage in the process:
http://www.youtube.com/watch?v=zgz8h8aHUDU

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