Question about Sony KP-46WT510 46" Rear Projection HDTV

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Entire image will not fit on screen

I have recently purchased this TV from a friend who is moving for a great deal and noticed that the image seems to cut off on the bottom and possibly other sides. I have tried resetting power, adjusting focus, and scrolling through the various zoom presets that exist. I enjoy watching the news and I can not read the scrolling marquee at the bottom please help. Also my friend informed me that he had the TV serviced a couple months prior to  for what he said was "some sort of chip was fried or something" . Appears that about the bottom 1 1/2" is being cut off. Please Help! Thanks!

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  • 3 more comments 
  • JohnCim Feb 20, 2008

    I am using a HD Time Warner cable box however the issue also exists with dvd's with captions as well as with standard antenna television that is not run though the cable box. I hope this is helpful and thank you for your response. 

  • JohnCim Feb 20, 2008

    I apologize for previsous post the issue does not occur on standard antenna TV but does occur on DVDs both (hooked up via s-video, white and red audio), as well as the VCR (hooked up via the Yellow video, White, and Red audio), HD Cable box (hoooked up R/G/B Video, White and red Audio), and now with the PS3 gaming system (Hooked up R/G/B video, White Red Audio. Sorry for the confusion.

  • JohnCim Feb 26, 2008

    Any suggestions?



  • JohnCim Apr 29, 2008

    Sounds like I need to take it in to be serviced. Thank you very much for your help with this problem

  • MATT BECKER May 11, 2010

    are you using any kind of cable box or satelitte box?

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  • 1,635 Answers

The set may be overscanning. You will need a service tech to evaluate this for you. It is possible that there are some failed components that can cause this problelm. It is also possible that there are some adjustments that can be done.

The first step is to find out if there is a problem or not. It is not very good practice to over adjust a set to compensate for a fault condition. Then there will be bigger problems soon after.

An experienced TV tech who is familiar with your set can make some diagnostics to know where the fault is occuring.

Jerry G.

Posted on Apr 29, 2008

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