I have recently purchased this TV from a friend who is moving for a great deal and noticed that the image seems to cut off on the bottom and possibly other sides. I have tried resetting power, adjusting focus, and scrolling through the various zoom presets that exist. I enjoy watching the news and I can not read the scrolling marquee at the bottom please help. Also my friend informed me that he had the TV serviced a couple months prior to for what he said was "some sort of chip was fried or something" . Appears that about the bottom 1 1/2" is being cut off.
Please Help! Thanks!
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Re: Entire image will not fit on screen
The set may be overscanning. You will need a service tech to evaluate this for you. It is possible that there are some failed components that can cause this problelm. It is also possible that there are some adjustments that can be done.
The first step is to find out if there is a problem or not. It is not very good practice to over adjust a set to compensate for a fault condition. Then there will be bigger problems soon after.
An experienced TV tech who is familiar with your set can make some diagnostics to know where the fault is occuring.
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Movies that are created for "Wide Screen" viewing show up in letterbox on your TV. If you go to a theatre you notice it is a big rectangle. To be able to fit all of the widescreen movie on a TV it has to make the height smaller.
Because many people want to see the "complete" Movie, the "Letterbox Format" came about. I do NOT know what the word "Letterbox" actually means, or how that term was chosen. To get the complete Rectangle into that Square, they discovered that they could shrink the entire rectangle to fit that square. Meaning, what used to take 2 inches on your screen, now may only take 1.75 inches. Now a problem arrose. When you shrink the WIDTH to fit your dinky Square of a TV, the HEIGHT also has to be shrunk along with it, or else you're stretching the image as if it was on silly-putty ("Compression"). When the image was shrunk to fit the TV Screen, they were left with a gap at the top and bottom of the screen. So they simply fill it in with "Black". I guess the only alternative was to leave it snowy.
A noticeable defect is restorable so long as requested. For example, the extent of the damage may not interfer with displays of images like with yours. First, decide on requesting entire replacement of the purchased product as transit defect. The retailer is able to reclaim product for an alternate. Also, the choice of ignoring the observation of portion least impairing image displays is an alternative optrions. A situation like that means the customer accepts the warn out product. The product guarantee or warrantee would later require an entirely different process to acheive customers satisfaction. For example, choosing no to seek the retailers attention with possible means to replacement creates the alternative responsibilty on the user. Once the new product is made to achieve functionalities, obseverable malfunctions are communciated to the manufacturer. Manufacturers have requirements to acheive resstorations different than the retail. For example, the manufacturer handles guarantee restoration malfucntions. The manufacturer guarantees that product is expected to perform to last the entire duration as estimated. Immediately communicating product malfuctions to manufacturers establishment requires the conditions of product having outlived its durational life span else or either the product has been reports as brand malfunction to request reclaims. The manufacturer in situations of reclaims due to recall malfactions would have procedures to reaching out to the customer either through manufacturer or advertisment media. The entire process of dealing directly with manufactuer is stringent least request as alternative in minor conditions as yours.
its OK , TO play video games , DVR , etc , I own one myself and its about 20 yrs old , about the spot , I suggest to open screen panel and check the 3 color guns lenses , it could be dirty , hope it helps AJ
The moving might have created a loose conection,the sets age tell me there are possible other overheated areas that need to be resoldered to prevent other symptoms,If you are familiar with tv service you can check the conections in the output transformer area,he is responsible for generating the high voltage that lights up the 3 picture tubes,before the Hight volatege gets to the pix tubes there is a High volage distribution box that separetes the voltage for each tube,check it and make sure is not degraded,you need to be very careful when dealing with these parts,there is a lot of volatge in that areas,If you are not familiar with tv service be safe and call for assistance froma servicer.