Question about Bling Software XCopy 9 Full Version for PC

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I am getting Error: The encoder has thrown a critical error.It is comming up on xcopy9 and also on xcopypsp.

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  • rdoi Feb 01, 2010

    Your solution worked for 2 dvd copies to psp. but now it is supposedly
    copying it to psp but on the psp the error: ? unsupported data is
    showing. Under information: file/mp_root/100mnvo1/m4v20006.mp4.

    I would appriciate a solution to this irritating problem.


    Ron Doi



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It looks like your Xcopy has developed errors.
The files must be corrupted and as a result, it is producing the error you have mentioned.

The most suitable solution would be to uninstall Xcopy and all of its components including Xcopypsp, then install a fresh copy.

This will remove the errors as new error free files will have been installed.

Also make sure that the Xcopy you have is compatible with your Operating System, for example, you you are using Windows XP, it should be a Windows XP compatible version.

Thank you for using Fixya,

Posted on Jan 30, 2010

  • Kenneth Obua
    Kenneth Obua Feb 01, 2010


    It looks like the file"file/mp_root/100mnvo1/m4v20006.mp4." is corrupted or the version of Xcopy is not compatible with your system.

    Did you uninstall all its components?
    After uninstalling, you should delete the folders in the "program files" folder where installed programs are installed to; to remove any residue files left, then make a new installation.

    It is most likely that your system specifications do not match with Operating System (OS).
    What Operating System are you using?
    Did you get a copy which is compatible with your OS?

    If this is not the case, make sure you have a copy compatible with your OS.
    Thank you,



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This error relates to the encoder strip for the carriage motor. The encoder strip is like a piece of graph paper and the head has an eye that reads how many lines it passes. This is so the machine know exactly where the head is at any point.

The error means that the machine is not correctly reading the encoder impulses. This could be because the encoder has broken, the eye has gone blind or a circuit board or cable has become faulty. It could be that if you have done maintenance that one of the connectors has been replaced with incorrect polarity.

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