Question about Gateway Laptop T3200

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I was told to send my gateway out of waranty computer to acer expert repair by technical staff at gateway support. Repeated questions to them for a link for repair have led me in ever frustrating circles, with the sme computer generated response telling me my computer is out of waranty, and that if they can't help online I could send the unit in for repair for a fixed price, $199 with there permission and a service tag. Can't seem to find how to get a tag. I only get there policies online when I search for this. Can you help.

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  • Jennifer DeLaCruz
    Jennifer DeLaCruz May 11, 2010

    What exactly is wrong with the computer? Maybe we can assist in repairing it. Jennifer

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Dear friend,

If your have all the paper of your laptop and purchese copy with date then you can fight for your warrenty. Before fight you must arrange all thhose documents which is nessery for you. As per online paper work you have to ask help desk that how you get that all etc. With out paper your gateway can't support you. Hope you undertand. if any thing else let me know.THX

Posted on Jan 30, 2010

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You must contact a Gateway technician for authorization to send in a Gateway product for all in or out of warranty repairs. Upon exhausting troubleshooting resources, the technician will determine if a product requires service. Contact technical support through e-mail, chat or by calling the correct number as listed below. You may also contact Gateway technical support at the following:
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