Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp office jet 7310 all in one error says check cartridge on right

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Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.

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Posted on Feb 02, 2010

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HP Office jet 7310 all in one. Suddenly will not print after a very light printing. Low ink message did not come on.


Hp devices are famous for simply stopping printing if they even 'think' they are out of ink. The way this is done is electrically through the circuity on the ink cartridges. Two things I'd recommend:
1) Remove each cartridge and take a pencil eraser and rub up and down with the eraser on the circuit side of the cartridge. Don't over do it, but do rub until you see the metal become a bit shinier. Then reinstall the cartridge and see if the problem goes away.
2) Try a new cartridge and see if the issue goes away. Always a good practice to keep a spare on hand!
Hope this helps!

Jun 20, 2011 | HP OfficeJet 7310 All-In-One InkJet...

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I have a HP Office jet 7310 all-in-one. Printing stopped and an error message that says remove and check cartridge on right. I did, but the error message won't go away. What can I do?


Cold reboot. Disconnect all wires and cables after shutting down as much as possible, leave disconnected from power and computer for 3 minutes then follow OEM instructions for hook-up and restart

Feb 09, 2010 | HP OfficeJet 7310 All-In-One InkJet...

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Error message HP Officejet 7310 "remove and check cartridge on right. Removed cartridge, checked it (nothing), installed it back - still same message. Installed new original HP cartridge - still same...


Can you find a friend with a similar HP printer, i.e., one that accepts the same model-number of ink-cartridge? If the cartridge gives the same error-message in the other printer, it's time to responsibly recycle your "dead" cartridge, and give the brand-new cartridge to your friend, for his/her usage.

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Look inside where that ink goes, if the spring on the right is hanging down, or has poked a hole in the ribbon cable at the rear, you will need to replace the carriage assembly. A new printer would be less expensive.

Aug 07, 2009 | Office Equipment & Supplies

1 Answer

Error message-remove and check cartridge on right


use a eraser on pencil and rub the contacts on both the cartridge and the machine try again i assume you are using new cartridges by hp

Jan 01, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

Hp office jet 7310 all in one printer problem


When you install your printer, did you install the driver first ??? If not, unplugged the USB cable from the printer and uninstall the printer of your computer and restart your PC.

Re-install the driver first and connect your USB cable when the software prompt you to do so....

Let me know !

Mar 31, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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