Question about Uniden TRU8865-2 Expandable System Cordless Phone

1 Answer

Handset does not work

No dial tone on one handset. (the other handset works fine). Can not dial out or take calls. When I press the talk button, The LCD flashes "Connecting" for a few seconds, then a message stating "Put of Range" is displayed. I am next to the main base, and the other handset works fine.

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  • socksdog Feb 19, 2008

    Awesome! The bad handset is now working! Thank You.

  • Anonymous Mar 21, 2014

    can't make calls

  • Anonymous Mar 21, 2014

    Screen flashing, handset says "searching" ID says handset out of range

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  • Expert
  • 106 Answers

Your handset is no longer communicating with your base. Depending on your model, the solutions can be a couple of different options. If I could view pdf files on this computer I would look it up for you. But here is the link to the manual on Unidens website- http://www.uniden.com/pdf/TRU8865-2om.pdf

Nonetheless, give this a try. Power down your base, and pull the battery out of your handset. Plug the battery back in the handset and set the bad handset in the base cradle, and then power up the base. Wait about 30 seconds, then give the phone a try. If it still does not work, then you need to try to "re-register" the bad handset back to the base. Look in the manual under "registration" procedures. Hope my help fixes it for you. Good Luck, CG

Posted on Feb 18, 2008

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Related Questions:

1 Answer

The phone is not ringing and it is plug on charge and my wife got new battery for it too. What can i do to get it working? What size of Batteries cani use for this cordless phone


You need the specific battery pack: 5-2814 for the handset. This is a 850 mAh Nickel Metal hydride battery.

When I see a cordless phone that doesn't ring, the first thing I recommend checking is the phone jack and line itself with a second phone. I prefer to use a corded handset with a new phone cord to check for dial tone. If no dial tone at the jack, check for dial tone at the service entry box. If you have no dial tone at the service box, contact your provider. If it's only a problem at the jack, you will need to check your inside wiring.

To check the base, try a new cable (RJ-11) (double check the power as well).

To check the handset, first make sure the handset is fully charged (16 hours) and that the battery is fully installed. Does the handset beep when the Talk button is pressed? Next check that the handset ringer software is on. With the phone off (not in the talk mode), press the Mute/menu OK button. Use the Caller ID/volume (up/down) buttons to get to the Handset setup menu. Press the Mute/Menu OK button to access the menu. Use these buttons to check the Ringer Volume (should be on) and Ringer Tone. Press Mute/Menu OK to save the settings at each sub-menu. Check that the Do Not Disturb function is not on - this toggles with the Do Not Disturb button and should be noted on the handset screen when on.

If you have multiple extensions on the phone line, try unplugging some of them.

I hope this helps.

Cindy Wells

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Call forwarding


Lift the handset, press the FWD/DND button, dial 2 and the extension you want your calls to forward to, you should get a comformation tone, hang up the handset.

Cancel the fordwarding by lifting the handset, press the FWD/DND button, dial 0 , get tone, hang up.

Good Luck

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"Unavailable"


you put it on the handset with the answering machine for a few seconds and that is how you register it.

Jun 27, 2008 | Uniden Cordless Phone

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GE cordless model 26928GE2-A


Dial tone is OK, but can't dial out
• Make sure the tone/pulse setting is programmed
correctly.
TONE/PULSE DIALING
1. Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL left (-) or right (+) arrow button to
scroll to 1TONE or 2PULSE, or use the touch tone
pad on the handset to enter the desired setting. For
example, to choose TONE dialing, press the number 1
key. 1TONE is the default setting.
3. Press flash/program to store selection. You will hear a
confirmation tone.

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My second handset is disfunctional


you have to put the second handset on the primary base for about 20 seconds for it to accept it, then you will get a tone and everything should work fine from there.

Nov 08, 2007 | GE 27831 Cordless Phone

1 Answer

Brand new cordless handset -- no dial tone, no ring!


I doubt it's the battery. As I understand it the base works fine and the problem is only with a cordless phone. Are you using an external charger stand for the cordless handset? These phones need to be registered to the base unit. That is usually done by installing the cordless phone in the base unit but you may need to do that shortly after insalling the battery or you could have a register button or setting.

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1 Answer

Handset ?No Link To Base? error and no dial tone


2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.

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