- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Please give more details as to what is happening and when it happens?
If you are saying your computer boots up but there are No Icons on the desktop, then a virus or infection has hidden them or changed some settings.
Click the Ctrl/Alt/Del keys to start the Task Manager. Press and Hold the Ctrl and Alt keys then hit the Del key. When the task manager opens up click the Processes tab. Under the processes tab click the columnar heading Image Name to sort the items running in alphabetical order. Look to see if you see explorer.exe running under the image name. If you do click it one time to highlight it then click the END PROCESS button at the bottom right of the Task Manager Window.
Next click FILE at the very top left corner of the Task Manager Window and select New Task (Run..). When the Create New Task window pops up type in: explorer.exe and press OK. Your desktop icons and start menu should start populating.
A white blank screen? That sounds like the virus changed your display
settings. Click Ctrl+Alt+Del to get to the task manager. Press and
hold the Ctrl key plus the Alt Key then hit the Del key. When the task
manager opens up Click File at the upper left corner of the window then
select New Task RUN. When the create New Task Window opens type:
explorer.exe and hit OK. See if it starts populating your desktop icons
and shows the start menu and task bar. If so, the virus changed your
To change your display background click Start/Control
Panel and look for Display or Appearance and Personalization. When it
opens select the Desktop tab and change the desktop background.
Hopefully the white will go away.
You may have to get into Safe Mode to do the above if the virus disabled the Task Manager.
Buttons where? Are you saying there are no icons on your desktop and the start menu is missing? If so try this: Click Ctrl+Alt+Del to get the task manager to come up. Press and Hold each key (Ctrl+Alt) until you hit the Del key, then you can release them.
When the task manager opens up click the Processes tab. You can click the Image Name column to get them in alphabetical order. Look for explore.exe, if you see it listed click it once to highlight it then click the End Process button at the bottom right portion of the task manager window.
Next click File at the very top portion of the task manager window on the left and select the option New Task (Run). When the Create New Task window opens type: explorer.exe and press OK. Your items will start populating and appearing on the desktop.
You need to run a virus scan because something might have caused this to happen.
If you are not getting the icons on your laptop screen then don't worry you will be able to fix it yourself, please just follow the below given steps and fix your problem. 1 . When your laptop turns on and when you are on the laptop screen, then press Ctrl + Alt + Del. Press the above keys to open "Task Manager" All you have to do is press Ctrl and let it be pressed and then press Alt and after that press Del key this will open task manager.
After it opens Click on "File" and chose "New Task" A dialog box will open , there type "explorer.exe" And click OK. And now you are done your icons will appear.
You should be more specific as to when the problem occured as the solution for each instance would be different. However since there is no other information, please proceed with the following generic solution.
if there is a disk error you should either press ESC (to remove the alert window on the screen) or hit CTRL + ALT +DEL.
within windows you will get the option to start Task Manager.
Choose Task Manager.
Locate Windows Explorer in the list of processes, select it and press End Process.
All your windows along with desktop and system tray will disappear.
Then within task manager Goto File > New Task.
A Run command window will open. type in explorer.exe and press enter. Your windows along with desktop apps will restart and this time there wont be an i/o error.
Press CTRL+ALT+DEL in the processes tab do you see an entry for explorer.exe - if you do click it and click End Process
Click File > New Task, type in explorer and enter.
See if the taskbar comes back and stays.
Press CTRL+ESC If your taskbar reappears, then
it was just accidentaly been resized and repositioned somewhere IF that doesnt work : press CTRL+ALT+DEL to run task
manager. On the File menu, select New Task
(Run). Type in "explorer" and press OK.