Question about Rio Nitrus MP3 Player

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"Failed to connect to player, Operation timed out"

When I open the music manager, the icon for the player appears, but when I try to clic on it, it says "reitreving database". 10 secondes later, the message "Failed to connect to player, Operation timed out" appears.

Since the first time it does it, the player tells me there is no files in it (it was full last time it worked!) when I put it on.

Is there anything I can do????

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  • 155 Answers

I would recommend wiping and rebooting your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112).
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps

Mowcius

Posted on May 14, 2008

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I have a Coby MP620. It says to drag and drop files to the music.dir folder but I have no such folder. I have the movie, photo and text files but no music. I have no idea what to do next.


When your MP3 Player is connected to a computer, you may transfer music files to your MP3 player using your operating system's basic file management commands (i.e., copy-and-paste or drag-and-drop).Connect the Coby MP3 player to your computer through its USB adapter. Select "Open folder to view files" from the new device dialog box that pops up. If the new device dialog does not appear upon the hardware's connection, click "Start," click "My Computer" and right-click the Coby MP3 player's device icon in Windows Explorer .Click "Start," click "My Music" and open the folder containing the music you wish to transfer onto the Coby MP3 player. Drag and drop the music files or folders into the Coby MP3 player's open directory. Alternatively, you can highlight the music files or folders and click the "Copy the selected" link from the Files and Folders Tasks menu in the left column. Select the "Removable Disk" drive from the list of destinations.

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How do i transfer my music from my mp3 player to my computer


Open My Computer from your CPU. Connect your MP3 player via USB. A new drive icon should appear in the My Computer window. Double click the icon to open. You should see a folder where you can transfer your music.

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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?


Hello,
Try to transfer the tracks from the explorer.
1 Connect the Rio Carbon to a computer using the supplied USB cable.
2 Double-click My Computer on the Windows Desktop or in the Start Menu.
3 Locate MP3 or WMA audio files on the computer.
4 Highlight files and/or folders to transfer to the Rio Carbon.
5 Click Edit.
6 Click Copy.
7 Double-click My Computer on the Windows Desktop or in the Start Menu to open another window.
8 In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.)
9 Double-click Rio Carbon (X:).
10Click Edit.
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Connect to PC go to my computer,unit should show up as an extra drive.double clic on it to open it.find audio file,then double clic it.then copy and paste or drag and drop your audio files to it.

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Connect player to pc and power, restart player while holding the volume + key, as soon as the player shuts off, press and hold the volume - key, your device manager will pop up and tell you the player needs repair, let it do so.

Jul 18, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

I CAN DOWNLOAD MUSIC TO NW-E103 PLAYER BUT CAN'T PLAY


Then
Getting Started with MP3 File Manager
  1. Connect your Portable Audio Player to the computer using the provided USB cable.
  2. Open Windows Explorer; your player will appear as a Removable Disk drive type. Double-click on that drive.
  3. In the MP3FM folder, double-click on the Mp3FileManager.exe file. The MP3 File Manager will now launch.
  4. The first time you launch the MP3 File Manager, both this operation instruction window and the MP3 File Manager window will open. Close the operation instruction window.
  5. You are ready to use MP3 File Manager!
Note: When MP3 File Manager is in use, press the F1 key to display the operation instruction window. Unless you uncheck the box in the lower part of the operation instruction window, the operation instructions will be displayed every time you launch MP3 File Manager.

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1 Answer

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Make sure you are not using Windows Media Player 11 - it will work for a while, but eventually will start displaying the symptoms you are describing - you can read the warning on Philips website.

Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

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1 Answer

Not recognized by computers


To fix this try the following using an account with administrator privileges and internet access:

1. Open Device Manager (While holding the windows key, press the Pause / Break key. This will open up the System Properties box. Select the Hardware tab and click Device Manager)
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3. Right-click WALKMAN NWZ-A815
4. Click Update Driver...
5. Select Yes, this time only
6. Click Next
7. Select Install the software automatically
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Open Windows Media Player 11, connect your sony nwz-a815 and wait for it to appear then try to sync some files.

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