Question about GE 25932 Cordless Phone

1 Answer

"NEW VOICE MAIL" is stuck on screen

My GE 25932 5.8 GHz Cordless did not come with an answering machine that I am aware of. I missed a call and now it says "NEW VOICE MAIL" the message will not go away. I checked my vonage account and I DO NOT have a new voice mail. As far as I can tell there was no reason for the message to show up and there is no way to delete the phantom voicemail and get my screen back to it's original state.

Also, if all else fails...is there a way to reset the entire system?

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  • I feel lousy Feb 28, 2008

    I can't get the new voice mail message to erase

×

1 Answer

What you do is call your own phone number it will tell you to set up a voicemail account and make a 4 digit pin ....once that is made you can listen to the prompts to listen to your voicemail and erase the messege and the phone will get back to its normal self hope this helps

Posted on Mar 13, 2008

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http://www.generalmanual.com/Telephones/GE-25932EE1-Cordless-5-8GHz-Edge-Phone.htm

Or are you using a voice mail system on your phone line? If so, contact the voicemail company or your phone company for information on how to change the number of rings before the forward.

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Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system1.gif would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.

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