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Did you accidentally dropped the Nokia E65? Well, on this error, you shoudl bring your unit to a service center to further check the hardware error such as the microphone. However, be sure that whenever you make calls you have the network signal high so that you can have quality voice calls.
Many of the options that you can use during a call are network services. For availability, contact your service provider.
During a call, select Options and from the following options:
Call options are Mute or Unmute, Contacts, Menu, Lock keypad, Record, Voice clarity, Loudspeaker or Handset.
The Volume key is on the side of your phone, <--> up or down during a call.