Question about Maytag Neptune MAH5500B Front Load Washer
My Neptune front load washer stop in mid-cycle. When I trird to restart it it gave me the code "do" which I believe means door open. I then tried to open the door to reclose it and it would not open. I took out the soap area and pulled the door override switch, opened the door and tried to run it again. It gave me the same beeps and error message and I still had to disengage the door manually. Now I am stuck and do not know what to do.....
That model is not on the recall list now what i think is causing is a bad door switch so the washer thinks the door is open when its really locked in other words the door portion of the switch isnt closing even though the lock is
Posted on Feb 19, 2008
Open panel at rear of control panel usning phillips head and 5/16 the board attached to that panel will probably have a burnt r14 r1 or r21 resistor. this has been an ongoing problem with this model even a class action lawsuit.(lawsuit expired 9/2005) you can change the board but this will eventually happen again maytag directs you to do a full conversion kit rebuild about $400.
Posted on Feb 18, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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