Question about HP Officejet 5610 All-In-One InkJet Printer

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Cartridge stuck in printer

Black ink cartridge in the color slot cannot be removed after two people have tried for 20 minutes

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  • 12 Answers

Hi Friend,

I would like to provide you a weblink of a document which refers to the issue that you are experiencing, please refer the document which helps you with the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00712226

Hope this would help you.

With regards,
Ashesburn...

Posted on Feb 17, 2008

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How to change the ink cartridge


Follow these instructions when you need to replace print cartridges.

• Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge towards you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1 Copper-colored contacts
2 Plastic tape with pink pull tab (must be removed before installing)
3 Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
8. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slot. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
9. Close the print cartridge door.greatcir.png

Jun 30, 2011 | HP PhotoSmart C4385 All-in-One Printer

2 Answers

Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
  1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
  2. Wait for the print cartridge alignment process to fully complete.
  3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
  1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
  2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
  3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
  4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
  5. Pull the print cartridge toward you and out of its slot.
Step three: Install the new print cartridge
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    • If you are installing the tri-color print cartridge, slide it into the left slot.
    • If you are installing a black or photo print cartridge, slide it into the right slot.
    Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
  3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
  4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
  5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
  • The automatic alignment process is not complete.
  • The ink cartridges are not properly installed.
  • One of the ink cartridges is defective.
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The product needs to be serviced.

Aug 28, 2008 | HP Office Equipment & Supplies

1 Answer

I am refilling the black ink of my canon printer using continuous ink container but the black color doesn't flow into the end of the hose and it didn't print at all, please help


  • Check the printer's power/alarm light. If it is flashing orange, count the number of flashes. Look up the flash code in your printer's user manual to diagnose the problem.
  • 2 Remove and reinstall the ink cartridges if the power/alarm light flashes 5, 7 or 15 times consecutively. This indicates that the issue is a cartridge error, an incorrectly installed cartridge, or an unrecognized cartridge. These errors can be fixed by reinstalling the ink cartridges. Make sure that you are using the correct ink cartridges for your Canon printer.

  • Turn on the printer and open the front cover. The ink cartridge holder should move to the replacement position.
  • 4 Verify that the colored ink cartridge is inserted in the slot on the right and the black ink cartridge is inserted in the slot on the left. Swap the cartridges and reinstall them in the correct slots if necessary.
  • 5 Check to see that both ink cartridges are level with one other and parallel to the top of the ink cartridge holder. If either cartridge is wedged at an angle, gently apply pressure to the cartridge until it clicks into the correct position.
  • 6 Close the front cover of your Canon printer and wait while the printer initializes the newly installed cartridges. This can take a minute or two.
  • Jun 12, 2011 | Office Equipment & Supplies

    1 Answer

    How do you place cartrige in printer


    Step eight: Install the cartridges
    1. Raise the top cover of the product. Figure 5: Raise the cover c00830210.jpg
    2. Remove the new cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tapec00442146.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00442147.gif
    3. Slide the new cartridge forward into the empty slot. Then gently push the upper part of the cartridge forward until it clicks into place.
      • Slide the tri-color cartridge into the left slot.
      • Slide the black or photo cartridge into the right slot.
      Figure 7: Insert the cartridgec00830211.jpg
    4. Close the cartridge door. Figure 8: Close the cartridge doorc00830212.jpg

    Aug 08, 2010 | HP Officejet 5780 Printer

    1 Answer

    Ink is stuck in the printer. I can't get it out.f4280 deskjet


    I found this on the HP Web Site. You can download the user guide and the Manual. Show step by step instruction to change the cartridge. If you find this helpful pls rate me.

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3390949&lc=en&cc=us&dlc=en&lang=en&cc=us


    http://h10032.www1.hp.com/ctg/Manual/c01374711.pdf

    To replace the print cartridges
    1. Make sure the product is on and you have letter or A4 unused plain white paper loaded in the input tray.
    2. Open the print cartridge door.
    The print carriage should move to the far right side of the product. If the print carriage does not move to the right side, turn the product off, and then on.
    3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it.
    If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
    1 Print cartridge slot for the tri-color print cartridge
    2 Print cartridge slot for the black print cartridge
    4. Pull the print cartridge towards you out of its slot.
    6. Remove the new print cartridge from its packaging, being careful to touch only the black plastic. Gently remove the plastic tape using the pink pull tab.
    1 Copper-colored contacts
    2 Plastic tape with pink pull tab (must be removed before installing)
    3 Ink nozzles under tape
    CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching
    these parts can result in clogs, ink failure, and bad electrical connections.
    7. Slide the new print cartridge at a slight upward angle into the empty slot. Then gently push on the upper part of the print cartridge forward until it snaps into place.
    If you are installing the tri-color print cartridge, slide it into the left slot.
    If you are installing the black print cartridge, slide it into the right slot.


    Jan 28, 2010 | HP DeskJet F4280 All In One Printer InkJet

    1 Answer

    I just changed ink cartridges in my printer. I


    Are these refilled cartridges? They could be bad, if they are you may want to try to purchase new ones. Also just in case, make sure they are in the right slots, color in the color slot, black in the black slot. I know it sounds simple, but you'd be surprised how often this happens.

    Aug 09, 2009 | HP PSC 2410 All-In-One InkJet Printer

    1 Answer

    Ink


    1. Buy only genuine Dell replacement cartridges. Dell states their printer cartridges cannot be refilled with ink and that only their cartridges work in the printer.
    2. Bring the cartridge carrier of the printer to the center so you can access the ink cartridges. Open the cover of the printer and the carrier slides to the center. Make sure the printer is turned on.
    3. Remove the old black ink cartridge to use the color cartridge. If you allow the old black cartridge to remain in the printer, you will get error messages that the ink is low. The printer may also keep reverting back to the black ink as the default color when printing.
    4. Open the package of the new color cartridge carefully. Remove any blue packing tape that's on the ink cartridge. Take care not to touch the gold area or you could damage the cartridge. Insert the new color cartridge into the correct slot in the printer, the right side of the cartridge carrier. The ink cartridges aren't interchangeable; they need to be placed in the correct slot.
    5. Close the cover on your printer after installing the color cartridge. Run a print test to make sure the color cartridge is installed correctly. Use the Dell Ink Management System to monitor your printer and all-in-one functions. Thanks Thiru

    Jun 15, 2009 | Dell 810 All-In-One InkJet Printer

    1 Answer

    Install black cartridge, but will not print


    Lets do it this way. Follow these steps again carefully and try to install the Ink.

    Introduction
    Follow the instructions below to replace the ink cartridges.
    Replacing the ink cartridges
    1. Verify that the unit is on.
    2. Open the ink cartridge door.
    3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.

    1 - Ink cartridge latch for the black ink cartridge
    2 - Ink cartridge latches for the color ink cartridges
    NOTE: The ink cartridge areas are color-coded for easy reference. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta.
    4. Pull the ink cartridge toward you out of its slot to remove it.

    5. Remove the new ink cartridge from its packaging.
    6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
    NOTE: Make sure that the ink cartridge is inserted into the slot that has the same shaped icon and color as the ink cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted.

    7. Press down on the gray latch until it clicks into place.

    8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
    NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
    9. Close the ink cartridge door. Print a test page.
    If after doing this it does'nt work, then i will ask you to unplug the printer cable from the computer and uninstall the printer driver/Software completely.
    Shut down your computer and restart it.
    Re-install the printer driver/software from the start as you did when you bought it.
    Good luck

    Apr 18, 2009 | HP Photosmart C6180 All-In-One InkJet...

    1 Answer

    HP C6280 with new ink cartridges shows cartridges empty


    First make sure you are placing the right
    color cartridge into the right slot.
    Most Printers are touchy about the
    installation of ink cartridges. If the
    instructions say to press the cartridge
    into the slot until you hear a loud click,
    that's what they mean. If at first you
    don't succeed, remove the cartridge and
    reinsert it into the slot again and press
    on it hard till it clicks.
    Then your printer should work properly.
    Hope this is of some help. Bud

    Feb 03, 2009 | HP C6280 All-in-One Printer

    1 Answer

    New Cartridge error message


    Follow the steps below to remove and replace the empty ink cartridge.
    1. Turn the printer on.
    2. Open the ink cartridge door. Figure 1: Opening the ink cartridge door c00819080.gif
    3. Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch. Figure 2: Lifting the latch c00819081.gif 1 - Ink cartridge latch for the black ink cartridge 2 - Ink cartridge latches for the color ink cartridges
      NOTE: Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
    4. Pull the ink cartridge toward you out of it's slot to remove it. Figure 3: Removing an ink cartridge c00819082.gif
    5. Remove the new ink cartridge from the packaging.
    6. Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
      NOTE: Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted. Figure 4: Inserting an ink cartridge c00819083.gif
    7. Press down on the gray latch until it clicks into place. Figure 5: Closing the gray latch c00819084.gif
    8. Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
      NOTE: All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
    9. Close the ink cartridge door.

    after Doing this all Follow the next step :-

    Please Try This, I am sure it is going to workout.


    Resetting the All-in-One
    Press the On (fa37665.gif) button to turn off the unit.
    • Disconnect the power cord from the back of the unit.
    • Connect the power cord to the back of the unit.
    • Press the On (a477fdf.gif) button to turn on the unit.

    Oct 21, 2008 | HP Photosmart C5180 All-In-One InkJet...

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