Question about Simplicity for Children Ellis 4 in 1 Sleep system 8674 Crib

5 Answers

The mattress brackets

Hi my husband and i are putting together the crib and we cannot get the mattrees bottom attached to the crib itself. We are putting the brackets on like the manual says but it appears to be too big. It will not fit into the holes on the inside. We have the simplicity ellis 4 in 1. Thank you for any help you can offer us.

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  • sarahmac7 Mar 03, 2008

    We are having the same problem. so you attach the brackets with the circular opening or the oval opening?

  • Anonymous Apr 06, 2008

    Back of crib is too long to mount mattress support. Tube is too short or rear support is too long.

  • daddytobe Apr 21, 2008

    I have solved the mattress bracket problem!! The instructions say to install them so that the oval hole attaches to the wood of the crib and that the circle hole attaches to the threaded bars in the mattress support assembly. It should be the exact opposite. Otherwise, there is too big a gap between the crib and the mattress support assembly. After you switch the brackets, you may need to use longer screws than what the directions say to use. They say to use the L screws, which are short (ours had some blue on the threads) but we had to use two L on one side and two i's (longer screws) which we took from the extra set of hardware for whenever the crib can be switched to a day bed. We spent a long time trying to figure this out and it was not cool of the company to mess up so badly, but hopefully if you read this article, your problem will be solved.

  • Anonymous May 06, 2008

    Good lord! You would think they would attach a new supplemental sheet to all the stores or have info on thier hotline or website. GRR Thank god for this site!

  • Anonymous Aug 30, 2008

    can't put together

  • mpalmernyc Sep 27, 2008

    I was pretty disappointed when I encountered this problem and got excited when I found this site and thought my problems were over. However I was even more disappointed to have people on here say how they called customer service and they were sent instructions and pictures and it worked perfectly, yet they failed to share any of it. I personally think the idea of switching the brackets around contrary to the instructions is a bad idea. The notch on the round hole end secures into the pole to keep it secure, switching it around will make it unsecure in my opionion and I think it would damage the wood as well.

    I tried to call the company, however it was Friday night when I started and can't in good faith leave it uncompleted till they open on Monday. I was tempted to just go out and find 2 wooden blocks that would cover the gap, I still think that would work, however I didn't do it. Here is what I did.

    I just loosely put all 4 screws in, then tightened the rear brackets into the wood first, then just went ahead and screwed in the front ones. The brackets had to bend a bit to cover the gap, but they don't seem to be under too much stress. In the end it seems pretty secure to me. I do plan on calling the company when they open on monday, and if they give me some simple fix I will be sure to come on here and share with the rest of you.

  • thubbard1 Nov 08, 2008

    I'm attempting to attach the bed frame of 4-1 crib. The two poles are too short to attach on both ends. Am I the only one with this problem? I'll be calling custmer service Monday but if someone can assist me with this before Mon. it'd be greatly appreciated.


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I was pretty disappointed when I encountered this problem and got excited when I found this site and thought my problems were over. However I was even more disappointed to have people on here say how they called customer service and they were sent instructions and pictures and it worked perfectly, yet they failed to share any of it. I personally think the idea of switching the brackets around contrary to the instructions is a bad idea. The notch on the round hole end secures into the pole to keep it secure, switching it around will make it unsecure in my opionion and I think it would damage the wood as well.

I tried to call the company, however it was Friday night when I started and can't in good faith leave it uncompleted till they open on Monday. I was tempted to just go out and find 2 wooden blocks that would cover the gap, I still think that would work, however I didn't do it. Here is what I did.

I just loosely put all 4 screws in, then tightened the rear brackets into the wood first, then just went ahead and screwed in the front ones. The brackets had to bend a bit to cover the gap, but they don't seem to be under too much stress. In the end it seems pretty secure to me. I do plan on calling the company when they open on monday, and if they give me some simple fix I will be sure to come on here and share with the rest of you.

Posted on Sep 27, 2008

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Had the same problem. Even called Simplicity and was emailed some pictures which helped a little bit. Basically the brackets have to be installed on the correct sides, they are not interchangable. they should be labelled left and right. we had to trial and error moving them around until we were able to have them all facing in a direction that aligned the front and back of the mattress support bars most in the middle. then we were able to use the correct screws, and by half tightening both the front and back together the gaps pretty much disappeared. It's not easy though. Using longer screws is an easier fix, but I was worried that not assembling the crib correctly might lead to safety issues.

Posted on Sep 03, 2008

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In order to make this work, you must switch the way the directions tell you to put on the brackets. The oval part attaches to the wooden crib while the round part screws into the mattress support assembly. There will still be a significant gap between the wood and the metal bracket, so I had to use longer screws (the i's) in order to make it work. I used two shorter screws on one side (L) and the longer ones on the other side. Seems to work, but the directions are WRONG! I hope you find this answer before you've spent too long trying to figure it out like I did.

Posted on Apr 21, 2008

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This is intended for the Simplicity Ellis 4-in-1 crib not the Aspen. My hubby just put together the toddler bed, and he had a problem with securing the screws of the metal mattress support to the crib. He put the screws one by one and there was a gap of nearly 1/2 inch from the crib. He resolved this problem by putting the screws on all four ends of the mattress support, then he tightened the back rail screws (the higher end) first and when he tightened the front rail screws the gap automatically disappeared. I hope I am clear enough on this as I'm not the one who installed this crib, but as he was quite frustrated I thought this might be able to help others who may have the same problem.

Posted on Mar 11, 2008

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Looking around there are many complaints about the assembly directions being very poor.
A couple notes that may be useful:
"there was nothing in guide to tell you to bolt in bottom part of back rail, which is kind of common sense but should be defined"

"one call to an outstanding customer service rep and it was together in no time"

" My husband and I were trying to figure out these instructions for an hour!" Yikes!

Everybody says they ran into problems with those brackets, but they were able to figure it out on their own because they only fit one way, but it's not really intuitive or specified well in the instructions. But once you figure them out they are quite sturdy and fit nice.

I can't find anyone who actually explained how they got the brackets to work however...

Posted on Feb 17, 2008

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