Help!!! I am locked out of my MP3 Player and I can't get the player to work. Each time I try and turn it on, I get the message "KEY HOLD!" and it immediately shuts off. I've tried repeatedly to slide the HOLD button toward the PLAY/STOP button as recommended in the manual, but to no avail. I can't get the player open. Is there something (anything) else "I" can do to get the player to work?
my mp3 player comes on for 3-5 seconds and then locks up. Ive tried reseting it but it does the same thing,and when i hook it up to computer the computer does not pick it up
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Allow unit to run dead.recharge battery.turn on and push reset(small paper clip in reset hole).turn off and back on .should now work.if not format and download new soft ware at http://support.creative.com/kb/ShowArticle.aspx?sid=8451.RICHARDM69
On the top of the player there is a slider. When it is showing orange next to it your player is "Locked" so accidental button pushing wont mess up your tunes. Slide it over so it shows only white instead of orange and your player should be just fine.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Look at the top of it, there is a switch saying 'hold' switch it in the opposite direction. The button is used so it does not turn on automaticly. When you have switched it, turn it on. It will work!
Most things with "Hold" button don't turn off the device. So I surspect there might be a deeper problem.
You could try to check the battery see if it's still good.
As last resourt, you could try to open it up and see if some how buttons are permanently pressed. You could even try to power it on without the switches.
Most of this MP3 players (the small 1 that uses only 1 battery) are pretty much self contain so there shouldn't be anything wrong.