Question about Samsung SCX-4216F All-In-One Laser Printer

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"Scanner Locked" message

The printer prints fine but I can't copy. There is a "scanner locked" message on the printer screen

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There is a lock on the scanner unit i need to research the location.for you.

Posted on Mar 01, 2008

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Scanner locked


look where the paper come out ther is a lever wich lock the scanner unlock it

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Hi, I have a xerox workcentre which I cannot get to print or copy as the scanner seems to be locked and the only message showing is "scanner locked" does someone have a solution to get my printer...


Look underneath the scanner assembly, you will see a green or orange tab, this is the scan lock. Push it back and forth a few times, it may be stuck. Then reboot your printer.
Hope this helps.

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Maybe the scanner is locked. Open the scanner top and check just under the lid, you should see a white circular thing that says Lock / Unlock. Trust that was your real problem.

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Samsung SCX-4720F reads "SCANNER LOCKED" and won't copy or scan.


the lock is underneath the scanner where the printed paper gets delivered. when you reach in to get a printout you more than likley have pushed it into the lock position. Once you unlock that blue button by pulling towards you, switch off the printer and again switch on the printer.

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1 Answer

Cannot remove "scanner locked"


What you need to do is look in the area where your copied pages come out, Between the paper tray and the bottom of the scanner.
On the underside of the scanner you will see a green latch, It is the only green item on the underside of the scanner. About 2 inches long and a half inch wide.
Turn off the machine, push that lever in, then, and it may resist some, pull it toward yourself until it snaps fully to the front of the machine.
Normally what happens is people hit it with the top of their hand removine their copies.
You can take a piece of electrical tape or duct tape and put over it to secure it in place.
You can also, remove the seal glass, the piece of glass about 1 inch wide on the left side of the scanner. It just has 2 phillips screws in it. This with the machine unplugged, and pop that green latch out and flip it around. There is a tab that will keep it from moving. That latch is for shipping purposes.

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