Question about Whirlpool Calypso GVW9959K Top Load Washer

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Machine just freezes and doesn't work - on occasion

The machine often just freezes up and none of the buttons work. If the lights do go on, it gets stuck on "Wool" mode and stays there, but does nothing else. You can't push start. None of the buttons work. Usually when the washer does this, it mysteriously will start working again maybe days later. It is stuck once again in Wool mode (but it does not RUN in wool mode, the light just stays stuck on that mode). Help!

When I press the start button it some times will not start or it my start instantly. Holding the start button down for a period off time it may start. The circuit board has been replaced once because it refused to start.Does Whirlpool have any fix for this problem. Very frustrating and expensive.
Ken

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  • JRA52551 Apr 12, 2008

    Got the exact same problem. Sometimes it would clear itself but has gotten progressively worse. Took the whole top assembly apart and could not find anything wrong. Put it back together and it worl a couple of cycles then went back to the wool mode. I dont think it is the keypad but I may be wrong. I think it is a machine control board intermittent fault with the microprocessor. Will ipdate if I verify this.

  • ddiers Apr 24, 2008

    none of the buttons work, its almost as if it has no power going to it. Checked plug and it does have power. I think the matching dryer to this machine did the same thing while it was under warranty. Is there a reset button or something?

  • Conklin6103 Apr 28, 2008

    I am having the smae problem except my washer is stuck on Normal mode. When you push the start button, sometimes it works and sometimes it doesn't. When it does start is starts to fill but then immediatley freezes back up and won't start again.

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  • 65 Answers

Both seem to be touchpad problems

Posted on Feb 18, 2008

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