Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Still Stuck in Recovery Mode.

My mp3 player is stuck in revocery mode, and I have erased all content and rebooted and pushed the restart button and all that, but it is still stuck there. And my computer also won't detect that the player is attached when it is.

Posted by on

  • 2 more comments 
  • Anonymous Feb 18, 2008

    Same Here, and my little sis is freaking out b/c she can't listen to her music

  • Dorkface Feb 18, 2008

    Well geez. this sucks. Cuz its Brand new and It worked fine for like one day, and then started doing this. and I lost my old one!

  • bigtwanbaby Mar 03, 2008

    STAYING RECOVERY MODE

  • Anonymous Mar 05, 2008

    same

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Recovery mode:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 30, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Creative zen stuck


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Stuck in recovery


Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Apr 09, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Stuck in recovery mode, never been used, screen states firmware problem . everything i have tried has not worked. Tried cleaning mode, reload firmware mode, noting. HELP


Stuck in recovery mode Zen v
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.


I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.
Booting straight to the Recovery menu
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again.

Before you go off and invest in a new hard drive, I suggest opening it up and make sure that plug is in all the way. Since you'll be opening it up in any case, it wouldn't hurt.


good luck
please mark the post with a fixya

Mar 16, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Problem with 'Hardisk Problem'


"Hard-disk Problem"... I'd just like to confirm once more that smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I didn't try smacking it till I checked out the threads above so thanks everyone I'm a happy man again!! :)
or
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.


I actually had this exact problem a little while ago with my Zen Sleek-- Booting straight to the Recovery menu, and only getting a generic "Harddisk problem" error screen any time I would try to do anything.

Jan 19, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Recovery


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 29, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery Mode


Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All)
Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 28, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

STUCK in RECOVERY MODE


Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



It will display the following options:

Clean Up


Scans the player and removes invalid links from its music library.

Does not affect music files themselves.
Format (All)

Caution! Erases all content!

Save a copy of your player's content before formatting.
Reload OS/ Firmware

Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

Dec 17, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Recovery Mode


  • Detach your player from the PC if it is connected, and turn off the player.
  • If the player stops responding, you can reset the player. To reset the player, gently insert a thin object into the Reset hole located below the power switch.
  • Press and hold the Play button while powering on your player.
  • When the player displays the Creative logo, release the Play button.
  • It will display the following options:
    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Dec 06, 2007 | Creative Labs Zen V MP3 Player

    1 Answer

    Zen frozen on one screen even after I've restarted it.


    hard drive sounds bad. has it been dropped?
    try to do a cleanup
    1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
    2. Connect the power supply to the player.
    3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
    underneath your player, beside the data/power connector. Keep on holding the
    Play/Pause button while you release the Reset button. The Rescue Mode screen will
    then appear.
    4. After the recovery mode has started, release the Play/Pause button

    It will display the following options.
    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Dec 04, 2007 | Creative Labs ZEN SLEEK MP3 Player

    1 Answer

    Hard disk prob


    hard disk is bad.
    can you format?
    1. Detach the Zen player from your PC , and ensure that the Zen Sleek is turned off.
    2. Connect the power supply to the player.
    3. Hold down the Play/Pause button while inserting a paper clip into the Reset hole
    underneath your player, beside the data/power connector. Keep on holding the
    Play/Pause button while you release the Reset button. The Rescue Mode screen will
    then appear.
    4. After the recovery mode has started, release the Play/Pause button

    It will display the following options.
    Clean Up Scans the player and removes invalid links from its music library.
    Does not affect music files themselves.
    Format (All) Caution! Erases all content!
    Save a copy of your player's content before formatting.
    Reload OS/ Firmware Caution! Erases your player's firmware.
    DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
    Reboot Reboots the device.

    Dec 04, 2007 | Creative Labs Zen Touch MP3 Player

    Not finding what you are looking for?
    Creative Labs ZEN V Plus MP3 Player Logo

    Related Topics:

    117 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Creative Labs MP3 & Digital Media Players Experts

    Jazz Boyce
    Jazz Boyce

    Level 1 Expert

    728 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17129 Answers

    Sanath Kumar V

    Level 3 Expert

    684 Answers

    Are you a Creative Labs MP3 and Digital Media Player Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...