Question about HP Photosmart 635 Digital Camera

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Camera problem My daughter just received a new HP635 camera for her birthday. At first the camera worked fine, but after a few minutes of use, the camera started flashing the welcome screen repeatedly and the zoom lense would move in and out over and over until we opened the battery storage compartment of the camera. Opening the battery compartment is the only way to turn the camera off. Everything on the camera becomes inoperable when this process starts which now is every time the camera is turned on. I have reset the camera, but it will still resume the process described above when turned on. Help!

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  • jennym05 Feb 20, 2008

    Thanks so much for your input. I am going to take it back and buy another camera.

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I HAVE A HP R740 SERIES DIGITAL CAMERA. IT IS ABOUT A YEAR OLD. WHEN I TURN IT ON, HALF OF THE VIEWING SCREEN LOOKS LIKE A SCREEN.

Posted on Oct 30, 2008

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Sorry to say; the camera is faulty and needs replacing.

I have a HP 635 which is the third one after the first two were faulty. The current one has had excessive battery use problems but I think it has been rectified by applying a solution from Fixya (Nspektor).

I would recommend returning it and getting a refund, or store credit at least, and buying a different brand of camera.

I hope this helps.

Posted on Feb 19, 2008

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Posted on Jan 02, 2017

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