Question about BenQ CRW 4012A (99.B9712.036) CD-RW Burner

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Crz320ae not read dvd

Dvd play is not working

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Try this Step 1: Start Registry Editor loadTOCNode(3, 'resolution'); Click Start, click Run, type regedit, and then click OK. Registry Editor starts. Step 2: Delete the Upper/lower Filters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry: Are you sure you want to delete this value? The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
do same thing to erase the lower filter then restart your computer

Posted on Jul 24, 2008

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Download the driver from Sony for this product that matches your operating system

Posted on Feb 18, 2008

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1 Answer

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Hi,try these steps
1-make sure your DVD drives works properly and read at least 1 data dvd
2-make sure you can play dvd movie in other pc or dvd player to works properly
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