My philips external hard drive isnt showing anymore, it shows as an unknow device and is asking me to get a driver for it, the leptop says a driver has already been installed but somehow the hard drive cannot be seen
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Re: phillips external hard drive
If its an usb drive, no driver is required. The drive will show itself in My Computer after it is commected. Uninstall the driver, shut down, connect the device to the computer and start the computer.Tell me if it works. Also, when posting a question, give full details.
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From your description it appears that your drive is failing, possibly due to bad sectors. You can check if there are problems with the drive using the free trial version of http://www.hdtune.com/
If it checks out ok then you can try to recover your lost partition with Testdisk its free http://www.cgsecurity.org/wiki/TestDisk
Or if you need data recovery help this a good choice for low cost and fast data recovery. All data recovery work is performed by an experienced tech remotely over the Internet from a boot cd that you download and the best part is they just ask for donations: http://FreeDataRecovery.us
Does it also show that it is partitioned and formatted in Disk Management? One option is that there is a driver letter conflict. Could be a network drive or a USB stick. Try disconnection all other USB stuff and network driver and plug the disk again.
If that does not help, you might find more info here: http://www.devicedriverfinder.com/blog/external-hard-drive-troubleshooting
I had a simliar problem. This is how I fixed it in XP;
Remove any attached external devices except the one having the
1. Control Panel
2. Administative Tools
3. Computer Management
4. Under Storage right click on "Disk Mangement"
5. The bad drive should show up as Disk 1 with a black bar across
6. Right click on the bar.
7.Select " change drive letter and paths " and follow the instructions.
8. If number 7 does not work, go back to the menu and select
"Format". During the FORMAT I believe you will be asked to assign
a drive letter.
9. GOOD LUCK
I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.
The problem is that mac has a diffrent 0perating system to a pc the thing you doing by switching from mac to pc the external hard drive is conflicting with one another to make your external driver to work on your pc follow these steps. go into control panal,system,hardware,device manager,universal serial bus controllers,drivers then update drivers that should reconise your mass storage driver.