Question about Standard (CRT) Televisions

4 Answers

Closed Caption keeps coming back on

My elderly parents have had problems with their TV since it was moved a few months ago. The closed caption keeps displaying on the screen. We've turned it off, and it stays off for several minutes, and then it's starts displaying again. I have no idea how to stop it for good. the Model is 27MS3404R.

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  • keeshond Feb 17, 2008

    I have done this many times. It just keeps coming back.

  • keeshond Feb 17, 2008

    Yes, I've done this, as I mentioned in problem discription, but it keeps coming back after a few minutes.

  • keeshond Feb 17, 2008

    I have saved the settings, but it still comes back on. Please understand that I am doing everything listed in the manual, and it should work, but it does not.

  • keeshond Feb 17, 2008

    The closed caption on my parents' magnavox TV keeps coming on even after I have turned it off and saved the change exactly as the manual states. It works for a few minutes, and then the closed caption comes back on. The TV was fine for years, and it was recently moved and then this started happening.

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4 Answers

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Methinks you have a loose connection or board in the chassis, from the move. DO NOT open that back, until the power has been off for quite some time(30 min) due to shock potential. This is really for a qualified service professional.

CC has two components. Firmware(as indicated above) and a cc conversion board. I suspect that is the cause of this issue, since it's restarting on it's own.

Posted on Feb 17, 2008

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See page 30 of user manual below:
http://support.radioshack.com/manuals/ome16-3422.pdf
Closed Captioning (CC) allows you to read the
voice content of television programs on the
TV screen. Designed to help the hearing
impaired, this feature uses on-screen “text
boxes” to show dialogue and conversations while
the TV program is in progress.
1 Press the CC button on the remote
to display the current Closed Caption
setting.
2 Press the CC button repeatedly to
choose from the four Closed Caption
options (CC Off, CC 1, CC 2, CC
Mute). Dialogue (and descriptions) for
the action on the captioned TV program
will appear on-screen if the tuned program
is broadcasting CC information.
3 When finished, press the STATUS
/EXIT button
to remove the menu
from the TV’s screen or let the option
time out and disappear from the TV
screen.

Posted on Feb 17, 2008

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Hi,

Closed Captioning (CC) allows you to read the
voice content of television programs on the
TV screen. Designed to help the hearing
impaired, this feature uses on-screen “text
boxes” to show dialogue and conversations while
the TV program is in progress.

1) Press the CC button on the remote
to display the current Closed Caption
setting.

2) Press the CC button repeatedly to
choose from the four Closed Caption
options (CC Off, CC 1, CC 2, CC
Mute). Dialogue (and descriptions) for
the action on the captioned TV program
will appear on-screen if the tuned program
is broadcasting CC information.

3) When finished, press the STATUS
/EXIT button to remove the menu
from the TV’s screen or let the option
time out and disappear from the TV screen.

NOTE: The CC MUTE option
can be used to set the TV to
turn the Closed Caption mode
“ON” whenever the MUTE
button on the remote is
pressed. This activates the CC1
option.



Goodluck,
Please don't forget to rate me as fixya..

Posted on Feb 17, 2008

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When you turn it off are you going into the setup menu to do this?? if so after it comes back on and you go back to the menu and you see it..as "on" You will need to save your settings before you exit out of the menu

Posted on Feb 17, 2008

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