Question about Samsung YP-U3 MP3 Player

11 Answers

Disconnected samsung mp3 player

Hi all!
i have a same problem, like the others, but i have no solution
samsung mp3 player, yp-u3
windows vista, media player 11
i plug the player to the usb port, and i read on the display: usb disconnected
i tried everything, reset the player, add new hardware, etc etc
can you help me?

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  • 21 more comments 
  • suelee13 Feb 23, 2008

    Plug my YP-U3 into USB port and it reads connecting, then reads disconnected OK charging. It is driving me mad please hurry with an answer am going on holiday on Monday want to take it with me.

  • mudita1 Feb 24, 2008

    Plug my YP-U3 into USB port and it reads connecting, then reads disconnected OK charging.

  • alex21 Feb 27, 2008

    the same problem as decribed by previous guys - connecting...disconnected Ok charging...

  • Anonymous Feb 29, 2008

    the same problem as decribed by previous guys - connecting...disconnected Ok charging...

  • gokiburi Mar 01, 2008

    I have the same problem with my samsung mp3 player - when plugged into the USB port it reads connecting, then disconnected - without ever reading connected. My PC won't pick up that it's there. I've tried other usb ports, tried restarting pc, resetting player - it won't fix

  • Anonymous Mar 03, 2008

    Will not register on laptop,will not down load music on PC.
    Damned thing is a waste of money and time I told the retailer. kj1941

  • helpmeplssss Mar 03, 2008

    samsung yp-u3 won't work at all! i've installed it, tried opening it with samsung media and also media player, neither of them connects to the mp3. my laptop doesn't even recognise the mp3 when i put it into the usb, it doesn't appear at all.. i've tried un-installing it and re-installing it 5 times now, please please please someone help r i'll cry :-(

  • Damienb2008 Mar 27, 2008

    I have the exact same problem. And its the first time ive tried to add Mp3s since the last time i plugged it into my machine and it said "new firmware upgrade needs installing" So i let it do it. Been rooted ever since. Perhaps their new firmware is bad.

    I have a new computer, the USB2.0 excuse is wrong.

  • Anonymous Mar 28, 2008

    yh i have the same problem, can any one help me please

  • Kimmy25 May 04, 2008

    I am now on my 3rd Samsung YP-U3 player in 24 hours and keep getting the same problem.

    I have tried it on several computers and it just keeps saying disconnected and won't come up on samsung media player.

    What can I do?

  • helpgirlypu3 Jul 12, 2008

    ok i was going threw my samsung YP-U3 and i went 2 settings and i went 2 a button that said formatted i accidentaly clicked it and i didnt know what it was so i let it run then i tried 2 go back and listen 2 my music and it said no file and im not at my home with a new computer thats all up 2 date were i can just add music 24/7 and there is no prob .but i am at my grandparents house and they have a good working computer and all but ever since i first put my put my mp3 in their computer some things popped up saying stuff about i guess instaling it and stuff so that it does work but i didnt read it or know so i clicked cancel on one but there was another one but that wasnt good enough and when my bro tried 2 install it it installed wrong so now i have no way 2 listen 2 my music unless i record it but its not even close 2 loud or perfect 2 hear and stuff and i have searchednline for any simple answers i can but it never gave me the rite answer or an answer at all about this problem i need answers and music cantell me how 2 get music from my windows media of this old computer install the software and sync music 2 my YP-U3 pleaseeeeeeeeeeeeeeeee

  • Anonymous Jul 20, 2008

    my samsung yp-u3 keeps saying disconected i don't know what to do any more!

  • babby_gurl_0 Jul 20, 2008

    My samsung yp-u3 won't let me sync my music in my library into the mp3 player. it a little bubble keeps coming up at the botom of my computer screen and says device not regognized. I've tried to trouble shoot it, re-connect it, and i've followed all of the steps on the computer and nothing works!!! HELP ME...!!!

  • kitty_kat_2_ Aug 24, 2008

    i plug the mp3 player Samsung YP-U3 in and it comes up with disconnected and it comes up with installing device driver software after it comes up with failed and MTP device. So it wont let me put music on it.

    please help me x

  • ferbeybilly Dec 11, 2008

    everytime i try to put music on my mp3 nothing pops up after i put the plug in the usb port or w/e they call media player keep tellin me to press F5 to refresh i did it like 20 time and still nuffin happen..please help me..

  • skhang Dec 15, 2008

    damn it.. just bought it last week. no! it's actually the replacement of it, the U4!! still the same problem!! detected at first... then totally disappear from my system. anyone please help!!

  • Anonymous Jan 16, 2009

    i have d same problem.i have been using my mp3 4 one year.
    out of a sudden, when i plug my mo3, it say disconnected,charging.
    i tried reformat and still facing d same problem.

  • Angelstarx3 Feb 22, 2009

    Exactly the same problem as I have.

    I plugged it in, and it says it's connecting, before it says USB disconnected before charging when my laptop is turned on.

    Help, please?

  • Anonymous Mar 02, 2009

    I have the same prob. I have a sansa and i try to plug it to add more music. once I plug it it says, "Disconnected". Help PlZZZZ

  • Anonymous Mar 03, 2009

    find driver

  • Anonymous Apr 27, 2009

    ii have the exhact same problem! i plug my ypu3 player into the laptop and it says connecting but then it goes disconnected n i have just downloaded some new songs and i cant put them on !!! A R G H H !!!

    please help meeh!

  • Anonymous Apr 27, 2009


  • Anonymous May 20, 2009

    best solution worked a treat for me thanks heaps


11 Answers

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Gday...the most likely issue concerning the "USB Disconnected" message on the U3 is that the device has installed itself with incorrect drivers. If this is the case then following these steps should rectify your problem...

1) Plug the MP3 player into the USB port
2) Open up Device Manager (Start, Settings, Control Panel, System, Hardware, Device Manager)
3) Find Samsung UP-Y3 in the list (should be under "Other" or "Portable devices" with a ? next to it)
4) Right click on this and select Uninstall
5) Remove the player from the USB port and plug it back in

Windows should automatically detect the device and install it's own drivers. If not, and you have a driver disk, then just install the Samsung drivers. You should now be abe able to drag and drop files onto the player using Windows Explorer. Hope this solves the issue.


Posted on Jan 02, 2009

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ı had same problem and ı went to samsung service they said your mp3 player's mainboard is gone (dead)whatever you say.. they said"to fix it is too expensive its better to buy a new one"
listen to my advice and buy a better one

Posted on Jun 05, 2009

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I agree with solution 3. After trying 3 different players on many computers (some already set up for the YP-u3 and working), I have now got rid of it and replaced with a different one.

I can now enjoy my music!

Posted on May 05, 2008

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Windows media player 11 works.... download that and it will work for you first time

Posted on Mar 03, 2008

  • helpmeplssss Mar 09, 2008

    windows media player 11 is the only thing that works... try just un-installing the samsung media studio because that doesn't work at all.... then the version 11 should work with it

  • helpmeplssss Apr 20, 2008

    all i can suggest is downloading windows media player 11, it works 4 me fine now


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Right i tried scottyp2 uninstalled it then reinstalled it but still when i plug my samsung mp3 in to my samsung laptop it stills says conecting then it says diconected. when i go to uninstall driver above that in a box it says this device is not configured correctly (code 1) but my mp3 works when i use it on my other computer i have updated the drivers still nothink and the device is enabled but still don't work

Posted on Nov 08, 2009

I suggest that you sell the player and buy a new one, preferably not samsung :D

I searched all over the net and found no solution
many ppl say that it works with other version of winxp

Posted on Apr 29, 2008

Hi from France
I've got the same problem .... and no solution (my pc works with USB 2)

Posted on Apr 20, 2008

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OK now this is how i did it it might not work for every one but it worked for me. 1st make sure you have windows media player 10 or better installed 2nd you connect it and wait till it gives you that disconnect screen then after that go to control panel then printers and other hardware after that hit add new hardware the wizard will search for recently connected hardware. if you ever put music on it before hit yes i have already connected the hardware then it will have a list on the list it should have Samsung YP-U3 with a question mark next to it click it and hit next the wizard should do the rest it takes a while so don't cancel it it will get there hope this helps some people

Posted on Jun 09, 2009

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I agree with solution "best solution" That was very helpful. Obviously this person knows his stuff!

Posted on May 22, 2009

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It is the usb on the mp3 if it doesnt email me on

Posted on Apr 26, 2009

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I called the Samsung customer services helpline, and they told me that as my PC does not have USB 2.0, the player will not connect to it - basically, I need to get a newer PC. I really don't know much about the difference between USB 1.1 and 2.0, but looking up stuff on the internet seems to say that USB 2.0 devices should be backward compliant with USB 1.1 and that Windows XP (which I have on my not very old PC) will recognise USB 2.0 devices. So I'm not sure if I'm being fobbed off or told the truth here...

Posted on Mar 09, 2008

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1 Answer

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Hi smorg...

Downloading Music to your MP3 Player

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Sep 21, 2011 | Samsung YP-U3 MP3 Player

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My Samsung YP-S2 Mp3 player can't be recognised by computers when I plug it in through the usb input (it used to work), therefore I'm not able to upload music on it anymore. How can I fix this bug?

Samsung Player Is No Longer Detected By Windows XP, Vista, Emodio Or
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Jan 15, 2011 | Samsung YP-S2 MP3 Player

1 Answer

I need a software for Samsung yp u3


You can download the software for your Samsung YP U3 MP3 player from this link--

Samsung YP-U3 MP3 Player Software

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Driver samsung yp-u3j

If u have problem your pc doesnt recognize your samsung YP-U3 MP3 player this is the solution-
REALLY REALLY REALLY REALLY WORKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! yes yes yes yes!!!!!!!!
I solved the problem after i was really crazy of anger with samsung company, but i found this solution in one forum.Thank you
very much, anonymous Guest!!!!!
Hi All,
I just solved the problem after many attempts!
It works for me, and i hope it works for you too~First install Windows media player 10!
When I plug in my YP-U3 player, the computer says it needs to search for a driver, then i let it search it online. But it normally
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After a while, the driver should be found and a warning message will appear. Forget about the warning, choose install the
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Driver for Samsung YP-U3 - Windows ME

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Jan 29, 2008 | Samsung YP-U3 MP3 Player

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Dec 26, 2007 | Samsung YP-U3 MP3 Player

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Hi Guys,

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Merry Christmas

Dec 24, 2007 | Samsung YP-U3 MP3 Player

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