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I figured it out. If you are low on (25%) on either colors or black, then it won't print. Even if you load a new black cartridge and it reads as 100% black, it won't print because it will only print when BOTH cartridges have been replaced and reads 100%.
Same thing happens reversed with color being replaced.
So basically, ALL printers short you 25% ink and FORCE you to buy their ink more often. Kodak is no exception.
I have 100% black and 25% color and a BW only needed text paper won't print. I been through this before. *facepalm*
First of all the print head is clogged just because you have tried to print repeatedly while some of the cartridges are empty. This results ink burn in the nozzle and clog. My recipe: Heat some drinking water in the kettle (70-80 C). Put the head in it and shake gently several times until ink is completely clean (10 minutes). Change the water do the same again. Change the water again (70-80 C) this time put a spoon full of apple vinegar (becomes a natural acidic solution very dilute) shake again, clean with cotton stick. I did it and started to love my mp800 again as much as I just bought it, all colours come back and started to print superior photos again......
Have you tried cleaning the print heads or replacing the color cartridge? where as it it printing black fine it leads me to believe the problem lies in the color cartridge. my first recomendation would be to run the clean print head wizard in the printer settings and if that does not work then replace your color cartridge.
Fix ink cartridge I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did. Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink. Everything seems to work now.
I had the same problem. After replacing the Cyan and Black the Black would not print. I deep cleaned the cartridges about 8 times, interchanging cleaning and printing test pages. Eventually the cartridges began working properly again. I know this is not much help, but it has worked for me.