Keyboard works fine. Mouse pointer is erratic, mostly on web sites. It's almost like trying to force two N poles of a magnet together. They repel each other. It gets so bad on some sites, that it's virtually impossible to select anything with the mouse. You can hold down the right mouse button and sometimes make it work, but not without some finesse and difficulty.
I've tried un-installing the set point software, no change. Updating to new version, no change. I
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have you tried pressing the button on the back of the receiver then press the button on the bottom of the mouse, then press the button on the back of the receiver again and press the red button on the back of the keyboard
HELLO, ALL YOU HAVE TO DO IS TO DOWN LOAD THE SOFT WARE THEN PLUG IN THE USB AND AFTER THAT ON YOUR RECIEVER CLICK THE CONNECT BUTTON ON THE RECIEVER TILL IT RECONIZES BOTH KEY BOARD AND MOUSE I HAVE THE LOGITECH WIRELESS SYSTEM AND I LOVE IT TILL THE BATTERIES GO OUT ON THE MOUSE OR KEY BOARD LOL THEN RESTART YOUR COMPUTER.
Mouse is not clean
Users who have an optical mechanical mouse (most common mouse for desktop computers) are likely experiencing erratic behavior because the mouse is not clean or is dirty. Optical portion of mouse is blocked
Users who have an optical mouse are likely experiencing erratic behavior because a portion of the optical eye is blocked. Most commonly this is caused by a hair.
Moisture or other material on finger
Users who are using a touchpad may experience erratic behavior because of moisture or other material on the finger such as lotion.
Mouse has been cleaned and still has problems
If you've cleaned the mouse and continue to encounter issues and this mouse has worked in the past fine unfortunately your mouse is likely defective. One additional test that can be done to help determine if this is the case or not is to connect the mouse to another computer. Otherwise we suggest replacing the mouse.
well, check the cable of your mouse ( the end cable is color green) reconnect it to a PS/2 port which is also color green, located at the back of your system unit OR if its connected to USB then reconnect it to a USB port then restart your computer.ok?
Did you check to ensure the batteries are good.
Turn the mouse over and find the small
rest/connect button on the bottom of the mouse and press it.
This should connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the button on
the mouse. This should be done whenever you change batteries or
Hope this helps you. Bud