Question about Computers & Internet
We went to cut the computer on one day after using every day for just over a year, and only the fan was running. The blue light on the power button would not light, and it never cued the CPU to display anything. I called Gateway and they tried to be helpful, but the computer stopped working almost a year to the day we bought it - go figure! So, they suggested there was a power supply or motherboard issue and I should send the computer to them or take to Best Buy. I had a friend look at it and he saw that the power supply was bad, and he replaced it. The computer worked fine for a day, but then would not come on again unless there was significant down time - like a week. My friend now thinks the mother board has a short in it - does that sound logical? Any other help to provide? My hard drive and memory are intact, thank goodness. I just want my computer to work.
I know it sounds unlikely to work, but try this: Remove the motherboard from the chassis, remove the memory and cpu. Locate the chipset controllers. They are the two chips with the black heat sinks on them. Turn the motherboard over, and using a hair dryer on it's hottest setting, heat the underside of the motherboard directly beneath the chipset. Don't stay in one place for more than a minute or two, but stay in that gneral are of the motherboard for 10-15 minutes. After letting it cool, put everything back in, give it a minute to finish cooling, and fire it back up. The chipset is the source of the problem. As the board is used, apparently the chipset connections are compromised. heating them up from the underside seems to restore them. Worth a try, anyway. I'm writing this on a system I resurrected using this approach...
Posted on Dec 13, 2009
Kudos to geoffphyllis for solution #4! Got a GT4022 from the dump swap shop with this problem. Fan came on, no blue light or video. Capacitors looked OK so I tried the heat gun on the board behind the black heat sinks. Board upside down on table, alternate heat between the two controllers. About 4 minutes with a high power gun, enough to make board ~90C and heat sinks ~60C.
Got the POST after that! Loading XP from the Gateway restore disk that was thoughtfully left in the CD drive.
Posted on Dec 19, 2009
Had the same problem with my gateway would not boot up no blue light no signal to monitor. took it to bestbuy they told me motherboard was fried after only 1 year. i decided to open it up and see what i could find. i know nothing about computers just checked wires and connections. i found the power wire connected to the board took it off and found if i turned it around and hooked it up i would get a faint blue light the computer still did not boot but if i left it there for 5/10 minutes and turned it back around the computer would work. telling me the motherboard was not fried. also there are some switches on the board that are on springs that i would press to see if that do anything. dont just replace motherboard on these computers without trying this first. my computer is running fine. sometime it still happens but all i do is open it up play with the start wire push those buttons and it works. saved my computer and me some money. give it a try its worth it.
Posted on Sep 01, 2008
The motherboard has a 24-pin connector and the power supply has a 20-pin connector. A local repair shop pointed this out and said that that made the motherboard defective on my GT5242E computer.
I think Gateway should fix it.
Posted on Nov 18, 2008
Posted on Aug 09, 2008
Yeah .....it is either the motherb and as well as power supply......
Posted on Jun 01, 2008
It sounds like you have a defective main board.
The way you describe the problem, the issue may be on some electrolitic capacitors that filter the 3.3 and 5 volts on your main board, sometimes you will see them bulging on top or bottom.
BTW, the board does not have a short because it works if you leave it OFF for sometime but for sure there are parts that become defective or not working properly after the entire board gets hot.
Hope this helps.
Posted on Feb 17, 2008
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Posted on Jan 02, 2017
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