We've had this problem since $199.00 Best Buy purchase 2 years ago...
DVD player works on some dvd's-not all...Either just ejects the disc or tv screen will read "unknown disc"........when they're typical disc's from rental stores or purchased at retail....A dvd cleaner disc worked recently but now doesn't even work in the dvd player. Have power cycled it, unplugged....what a pain! If we can't fix it, we're buying a cheapie from the Evil Mart.
How to unlock a dvd player Insignia NS-H2002-U for region free Insignia NS-H2002-U With disk In the player (must be allowed region on you dvd) Press stop in the remote dvd control 2 times to have a dvd screen in your tv Press 16719 in your remote no matter what appears in the screen, at the end the region menu will appear Using down arrow go to region that you want, “0” is for region free. Press ok and enjoy it. If do not work, power of your dvd, turn on again, incert allowed dvd movie in your insignia dvd player, when start reading disk, press stop and the press setup in your remote control, set uo dvd screen appears, then press 16719 in your remote, region menu will appear and use down arrow to select your region code, zero is for all regions. Enjoy it
I have the same problem, I bought 2 of these units around September of 06 and both are doing this, one of the units was only used 1 time. These units are lemons there is no doubt about, can anything be done though, probably not :( if anyone has a solution or a suggestion on what to do i'd like to hear it though.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Hi lynnjunell, I regret to hear you are having trouble with the Insignia® DVD player you purchased. It is possible that the problem is with the DVD, even if it plays in other units.I would recommend first clean the DVD carefully to remove any residue or debris that may be on the disc.If this is still happening on multiple discs and cleaning does not help, I would recommend brining in the unit to your local Best Buy™ store to be checked out by the Geek Squad® precinct.If you are unable to locate your sales slip, the store may be able to assist if you recall some specific information surrounding the purchase.You may also call 1-888-BEST BUY (1-888-237-8287) for assistance in locating your purchase information for warranty purposes. Thank you, Jason, Go Ahead.Use Us.
Hey jgconstable, Before seeking repair assistance, there are a couple of options that you may wish to try out at home. First, you may want to try cleaning any affected discs if you are only encountering this problem with a select few titles. Any kind of contaminant (dirt or lint) can often cause optical devices to not recognize a media title that is inserted. I would suggest checking each disc that is affected for any signs of scratches, and try cleaning them with a soft, lint-free (typically microfiber) cloth. Remember to use gentle, outward strokes from the center of the disc towards the outer edge. Second, you may want to try cleaning the lens of the player itself. Many retailers (including your local Best Buy™ store) often sell commercial cleaning kits that are designed to be inserted directly into the player, in place of a normal CD or DVD. If cleaning doesn't resolve the problem, you may wish to attempt resetting the player. Many DVD players will have either a physical reset button located someplace on the exterior casing, or be capable of a "soft reset." A soft reset is typically done by pressing and holding the power button for five to ten seconds, but please keep in mind that your owner's manual would have the most detailed information on how to reset the player to the original factory settings. Should the player continue you malfunction, remember that you can always bring your DVD player into your local Best Buy™ store for service and repairs. Hope this helps you out. Sincerely, Aaron Go Ahead. Use Us.
Are you trying to play DVD's you've made or copied yourself or new one's you buy from an actual distributor? Because sometimes self-ripped Cd's & DVD's won't play on a LOT of DVD players. Otherwise it's bad DVD player and you should go get it swapped out if it's not too late.
To do a reset: On the remote control press the SETUP button, Press the right key on the remote 3 times, The Preference page will show up, Press the down arrow five time to highlight "default", hit right arrow to highlight "reset" Press enter to reset. Turn off/on machine, etc.