Question about Insignia IS-DVD1001 DVD Recorder/VCR

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Insignia dvd player wont play some discs

We've had this problem since $199.00 Best Buy purchase 2 years ago...
DVD player works on some dvd's-not all...Either just ejects the disc or tv screen will read "unknown disc"........when they're typical disc's from rental stores or purchased at retail....A dvd cleaner disc worked recently but now doesn't even work in the dvd player. Have power cycled it, unplugged....what a pain! If we can't fix it, we're buying a cheapie from the Evil Mart.

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  • Anonymous Mar 31, 2008

    Gradually we have been able to play fewer and fewer DVDs on our Insignia IS-DVD100121. For a while we thought it might be related to using too much carpet freshener nearby, but we used canned air to clean out the DVD tray and area behind it, and all seemed ok after that. That was over 6 months ago. When we put in a DVD -- mostly we use commercially produced DVDs of feature films. We get a spinning DVD symbol in the upper left corner of the TV screen and after about ninety seconds, the DVD tray re-opens and the TV displays the message "Unknown disc. Please check disc again."

  • Anonymous Jun 04, 2008

    I brought some vcds from India .But when i put it on INSIGNIA DVD video,the Display Window will show "Error" and the dvd will ejected

  • osa51 Aug 28, 2008

    Same here. Some dvd's will play just fine, while others won't play and a disc error is displayed. They play on the computer, so I know it's not the discs. Bought a lens cleaner. It played, but the next dvd didn't. Tried compressed air. Nope. ~~~Sigh~~~ Very frustrating. Never know if they will work or not. I've learned to not get too comfortable because I might have to go into the computer chair from hell to watch a movie. Pay day is coming up, so I guess I'm buying something that works all the time. It won't be Insignia.

  • Anonymous Jan 10, 2009

    I had the problem of the Insignia "Unknown disc" error when I bought a dvd from the video store. I took it back because I thought something was wrong with the disc. Oddly, they gave me another copy, put it on the cleaning machine and I took it home and it finally worked after a couple of tries. Other dvd's will not work at all. It's weird. They ought to find a solution and recall all of these defective products at no charge.

  • maryadams62 Jan 12, 2009

    my DVD recorder recorded dvd+r but now it won't play those back and it won't even record on a dvd+r. The -r usually work fine. Also some that I have bought pre-recorded won't even play.

  • Lawsuit May 26, 2009

    i have been having problems on my insignia 10.2 inch portable DVD player. it was a gift and it worked ok for the first few months but now if it even recognizes that there is a disc inside, it keeps stopping and i have to make it skip ahead a little.

    i am contacting the NY states attorney generals' office. i am printing off all these complaints and getting as many more as i can. this should be a class action lawsuit. why should we lose money (hundreds of dollars for each machine) buying something they MUST know is defective?



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How to unlock a dvd player Insignia NS-H2002-U for region free
Insignia NS-H2002-U
With disk In the player (must be allowed region on you dvd)
Press stop in the remote dvd control 2 times to have a dvd screen in your tv
Press 16719 in your remote no matter what appears in the screen, at the end the region menu will appear
Using down arrow go to region that you want, “0” is for region free.
Press ok and enjoy it.
If do not work, power of your dvd, turn on again, incert allowed dvd movie in your insignia dvd player, when start reading disk, press stop and the press setup in your remote control, set uo dvd screen appears, then press 16719 in your remote, region menu will appear and use down arrow to select your region code, zero is for all regions.
Enjoy it

Posted on Jul 12, 2009

  • nebrisco
    nebrisco Jul 12, 2009

    Today with HD High Definition TV these kind of problems appears because the new dvd players have more video resolution options, so, for playing all variety of dvd, and home done dvs,s (like family movies on dvd) you need set up your resolution video on your DVD player at 480i or 480p option, not higher because some DVD movies (mainly oldies) have lower resolution than newer , for example new movies on HD format have 1080 P resolution, and if you have this option chosen in your DVD player you only can see this kind of videos, on the other hand if you have chosen 480i or 480 p on your dvd player , you can play all dvd formats including home movies made with any movie software, in this way you can play dvd-r and +r movies and of cours you can play HD movies also. So put some dvd where your dvd player works well (you need see the dvd menu in the tv screen), then press stop. Then press setup in your remote control, go to video resolution and choose 480 I or 480p, then press ok AND ENJOY THE MOVIE.

    Smart techniques


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It may be the laser going bad. i had same problem and the it won't read any disks.

if you have disks that are not finalized the jcv dvd recorder will play and finalize them

Posted on Jan 19, 2009

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I have the same problem, I bought 2 of these units around September of 06 and both are doing this, one of the units was only used 1 time. These units are lemons there is no doubt about, can anything be done though, probably not :( if anyone has a solution or a suggestion on what to do i'd like to hear it though.

Posted on May 28, 2008

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This just worked for me. Don't know how long it will last though. I found it on this webpage

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