Question about Canon PowerShot A300 Digital Camera

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Images with lines. Canon says NOT bad CCD

My Canon A300 does everything well except take pictures. The menus work. The LCD works to display good images from CF. The LCD works to when framing a new picture. But the images are no good. Sorta pink with horizontal lines. It looked like the good ole bad CCD problem so I sent it off to Canon. They said it's something else wrong. "Please send 90 dollars to fix it." I declined. I could not get them to tell me what this problem IS. Do y'all know?

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  • kohathi Feb 18, 2008

    The camera went to thei Illinois shop. The classic CCD problem can be
    seen before exposure. Mine is only seen when saved to memory. Thanks
    for the links. I'll take a look. Would it help to post an image?

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This really does sound like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status.

Which Canon facility did you send it to before (California or Illinois)? Also check the following two links for more info on how specifically to submit your camera for this issue. Think it's worth another try:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Feb 18, 2008

  • CameraR
    CameraR Feb 18, 2008

    No need to include an image here. But it would help to include a couple 4 x 6 printouts with the camera if you send it back in again. Would also recommend that you include a note alerting the tech to download the picture to see the distortion.

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1 Answer

Blank lcd


Hi there:
Some symptoms of a defective CCD include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card.

A CCD problem would explain the lines on your pictures and the lines on the LCD (since the CCD is used to feed the live image). CCD (Charge Coupled Device) is one of the two main types of image sensors used in digital cameras.

When a picture is taken, the CCD is struck by light coming through the camera's lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons. The number of electrons, usually described as the pixel's accumulated charge, is measured, then converted to a digital value. This last step occurs outside the CCD, in a camera component called an analog-to-digital converter.

In order to correct this issue, the repair facility needs to replace the CCD. This is not something you may do on your own; check this article for additional details:Bad CCDs. This, isn't a good new, but hope helps to solve it.


Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

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FREE FIX for, Canon Digital Cameras Showing Black Images or Distorted Images.


Canon Digital Cameras Showing Black images or Distorted images This problem may be corrected by Canon for free if you suffer the above symptoms. But before reading further, first verify that you didn't just accidentally turn off the LCD. To check, turn the camera on and press the "DISPLAY" or "DISP" button once. One other thing to check is that black pictures can sometimes be caused by a stuck shutter. Continue reading below, but if your camera is not on the list of affected cameras, please see this other article for self-fixing a stuck shutter. Potential symptoms may also include purple scratchy lines showing up on the LCD monitor and the camera's pictures. Other reported symptoms may be extremely distorted images (one reader likened them to the movie "Grudge"). Or blank or black pictures or black videos with good sound being recorded on the camera's flash card. You may suspect that the camera's shutter is not opening, but this is not the case. Note that the camera's menu functions should show up without any problem. A large batch of potentially faulty CCD image sensors (from another vendor who shall remain nameless) were installed on a large number of Canon cameras over the space of a few years. The sensors may go bad prematurely with time, especially if you live in humid areas. A big thumbs up to Canon in that they recognized this problem, and are willing to fix your camera for free if it is experiencing CCD problem symptoms, especially for the free shipping and handling both ways :-). Under the recall advisory this is regardless of the cameras warranty status! I recently got an old A300 fixed this way. They are not going to ask for receipts or any of that.

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Canon Powershot Cameras With Pink/Black Display or Images w/Odd Lines on LCD


This is almost always a malfunction with the CCD Image Sensor. Canon openly acknowledged fault in the matter and will repair the camera free of charge + they pay the shipping costs.

Affected products:
- Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50
- Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*)
*Models added as of Oct.31, 2006

If your model number Is included in the list, follow this link for all of the information you need to obtain this free service:
SERVICE NOTICE: CCD IMAGE SENSOR ADVISORY

It is a simple process & I know that you will be very happy when the camera comes back in perfect working order!

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Hi there:
Some symptoms of a defective CCD include distorted images or abnormal colors, scratchy purple lines, blank or black pictures, and/or black videos with good sound being recorded on the camera's flash card.

A CCD problem would explain the lines on your pictures and the lines on the LCD (since the CCD is used to feed the live image). CCD (Charge Coupled Device) is one of the two main types of image sensors used in digital cameras.

When a picture is taken, the CCD is struck by light coming through the camera's lens. Each of the thousands or millions of tiny pixels that make up the CCD convert this light into electrons. The number of electrons, usually described as the pixel's accumulated charge, is measured, then converted to a digital value. This last step occurs outside the CCD, in a camera component called an analog-to-digital converter.

In order to correct this issue, the repair facility needs to replace the CCD. This is not something you may do on your own; check this article for additional details:Bad CCDs. This, isn't a good new, but hope helps to solve it.


Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using FixYa, have a nice day.

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