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There are three buttons under the heading "Dual Wake", WK1, Cancel, WK2. The WK buttons refer to the two wake time settings you can have. Press Cancel and then WKx. That will turn off the alarm. If you press WKx more than once, it will cycle through small symbols on the bottom of the screen with the number x in front of them. First symbol means it will have a sound alarm for alarm x, second symbol means it will have a radio alarm and the third symbol means it will play the CD to alarm. You set the time for alarm with the slide switch at the back of the unit, selecting WK1 for alarm 1 and WK2 for alarm 2. You can have both alarms active at once, or either one singly.
I recently got the same cd/clock radio at an auction and needed a manual. I found I can read one at Amazon.com. From their home page, search under Electronics for Magnavox CD Clock Radio MCR23017. It's the same one that you and I have. Scroll down to the Product Details and click on Product Manual. It didn't solve my problem with mine (low volume with the volume all the way up) but it told me how to work the buttons,etc. Good luck! Roberta
This problem is discussed in your instruction manual. Replace the lithium battery. Pull your battery out & take it with you. I had to go to Radio Shack to find a replacement battery for mine. I believe this should take care of the problem.