Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

1 Answer

Dish Nework DVR 625

The Dvr powers on for about a minute and then turns back off. I have unplugged it for a couple of hours and plugged it back in with the same result. Is there anyway to fix this or to at least transfer the shows I have recorded to a pc?

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  • 374 Answers

The problem you're having is known as power cycling and it can only be resolved by replacing the receiver. Unfortunately it depends on which model receiver you have.

Posted on Aug 28, 2008

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1 Answer

Dvr box wont record


Are you able to access any of your previous recordings?

Try unplugging the receiver for 10-15 seconds and plug back in. The receiver will reboot itself for you and should restore functionality of the DVR. If that doesn't work the hard drive has likely failed and we would need to send a replacement receiver.

Nick Franta
DISH Network Customer Service.

Jan 23, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My DISH Network DVR-625 DTV Receiver randomly freezes and resets itself and will only record 6-9 minutes of a program even though i have 50+ hours of available space. i've reset it several times. help?


ambrekulas,

I am sorry you are having problem with your picture freezing. You said you reset the receiver several times. Did you press the power on the receiver and release or did you unplug the receiver from the electrical outlet? Try unplugging it for about 10 seconds if you haven't already done so. If the problem persists, we'll need to replace the receiver. If you have any other questions, please post to this site.

Ray Calo
DISH Network

Jan 18, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Have a dish 625 and hooked up new 1080p got a picture like a cartoon--fuzzy with blurry borders around images what so i do?


Hello, this is Matthew Gonzales with DISH Network customer service. A fuzzy/distorted picture can be caused by a couple different things. First of all, although your TV is 1080p HD, the 625 DVR is a standard definition receiver so the picture may not be as clear as expected. You should be getting a clear picture, but it will not be HD. First thing I would do is check the cables, making sure that any cables that you use are secured, and not damaged. If possible you may even want to try replacing cables. You can also try performing a reset on your receiver if you haven't. To reset your receiver, you simply unplug it from its power outlet for about 15 seconds, then plug it back in. Your receiver will reboot, which takes about 5 minutes. If you have performed all of these steps, or continue to have the issues, please email me at matthew.gonzales@dishnetwork.com.

Nov 29, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

DVR not working. Says to unplug for a minute, I did multiple times, still not working


kuda08rdb,

Are you still having problems with your 625 receiver? It sounds like you are getting a 024 error message. When you unplug the receiver and plug back in, do you ever get a 311 error message? If you are still having problems, the receiver may need to be replaced. I would be happy to further assist you if you would respond back to this site.

Ray Calo
DISH Network

Sep 19, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

How do I get closed captioning on my 625 dish dvr.


Guest,

The 625 receiver does not have a setting to control closed caption. This is a setting from your TV itself. I would look at your TV manual to see how you can turn the feature on. I hope this helps.

Ray Calo
DISH Network

May 19, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Dvr not responding


There was a software update early this morning which caused your recvr to go to recovery mode until it downloads the new software which takes about 4 hours. Once this is done you should be just fine!

Dec 10, 2009 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Error code 05


delete all recordings from hard drive unplug the receiver from the wall for 5 minutes and plug it back in, if 311 error message appears call dish network

Jul 27, 2008 | DISH Network DVR-625 DTV Receiver /...

2 Answers

Problem with recording playback


i would suggest unplugging the receiver from the power outlet for about 10 seconds and then plugging it back in, do not turn receiver back on, it should come up on its own after a few minutes, if it doesnt wait another minute and then press power, it will reacquire signal and then you can try again. is this issue only effecting tv1???

Jul 15, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My DVR-625, wont even turn on.


at the time the hard drive problem came up the receiver would of went into recovery mode this can take a good hour for it to fix and can do nothing until it would finish on its own and take care of. Doing the power reset is just like unpluging the receiver. Try unpluging again for 30 minutes and plug back in again and just wait receiver should come back on its own. Don't hit any buttons. If not will have to send out to dish for repair. 800-333-3474 dish

Nov 22, 2007 | DISH Network DVR-625 DTV Receiver /...

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