Wii won't read our discs

If the standard things to try don't work cleaning the disk, resetting the wii. Call the tech support number, either they will offer to send you a prepaid return label for returning the console free. Or they will ask for a credit card number first and then send you out a new wii (in 3-4 days) and then you will have 21 days to send back your old one. They will charge you $5 for shipping and will need your credit card information to ensure that you do send the malfuctioning unit back.
Don't forget to backup your saved games on a SD card and your mii's (up to 10) on each remote.

There is a tech support number listed here, I'd recommend giving them a call:

http://www.nintendo.com/consumer/systems/wii/en_na/ts/gameDiscs.jsp#wont_play

If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide

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Fiend your solution direct from nintendo. Here is your solution....


http://www.nintendo.com/wiiconsole/prob676ijt65/solution
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