Question about Breville Die Cast 800ESXL Espresso Machine

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Breville Die Cast 800ESXL

Hi,
Just got a new espresso maker and run into a porblem: the machine turns on, however, the espresso mode on it malfunctions: the water gashes out over the edges and down the handle of the filter holder even when the filter is empty. The handle itself does not secure tightly when inserted and turned to the Lock position, leaving just enough room for the water to come over the edges and not down the filter opening. It seems that the machine may be missing a part in the Brew Head that would seal the filter holder. Any thoughts?

Thank you.

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BrevilleUSA.com has a silicon seal (steam ring) to replace faulty or worn ones. There is no shipping charge, and they are $4 each. To replace the steam ring you'll need to remove the stainless spray disk on the brew head with a phillips screwdriver (one screw) and pull off the old ring (pay attention to the direction and placement of the stainless disk).  Takes about 2 minutes to do.  
Part # .800ESXL/192 

Also, on mine I noticed that the filter holder was ground down at the factory a bit too much on one side, which causes a slight leak down one side (coffee, not water).  You might check the holder (with the filter removed) for imperfections that could lead to your leak. Good luck.

Posted on Feb 22, 2008

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I got through to the tech support at Breville and they helped me fix this problem. What they had me do was:

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2)Turn the power on and wait until the heating light turns off.

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6) the technician said to do this seven times, but mine started working after three or so. The tech said the fixes about 80 to 90 percent of machines with this problem.

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PLease let me know ASAP, at compliance12@embarqmail.com

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