Question about SanDisk Sansa e250 MP3 Player

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When recharging battery loose all songs

I have recharged three times and twice I've lost all my songs when I recharged. Is there a fix ? I;m I doing something wrong? I can't see that I am. I have another mp3 player different brand and this never happens with that player. Is this a common problem with this particular player?

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  • roman6236 Mar 01, 2008

    I tried downloading updated firmware even using recovery mode (which freezes upon removing device from computer) I think its s device problem. I got the songs from my cd collection and used Windows Media Player.


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No it is not common. You should make sure you downloaded the songs properly. Did it work the first time? Where did you get the songs? update your problem and I might be able to help.
Good Luck

Posted on Feb 29, 2008

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Morning evo4ka,

First, the batteries are both rechargeable. The smaller battery is designed to keep power to the volatile memory chips so you don't loose your songs or settings. The larger battery is to power the player when it is turned on to play music, videos, and operate the navigational menu.

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First off, the battery was never meant to be replaced. It is welded to the negative terminal with three quick spot welds. It is possible to break these welds with a thin blade by prying the metal strip, but you do run the risk of tearing the metal of the negative terminal. Once you have this battery free of the terminal, you should be able to replace it with the new battery you have purchased and press the negative contact back into place. I would recomend using a little sparkplug conductive grease on the area where the battery and contact meet, but also leave room for the contact to be superglued down...otherwise if there is ever a break in contact you can loose your songs and your settings.

Honestly, I don't recomend replacing this little battery since it's not supposed to die for something like 20 years. If you haven't plugged it into a computer to charge, I'd suggest that first. You can also use just about any cheap iPod wall charger that has a USB port on it and a USB standard to USB mini cable.

I have the same player and have been really happy with it. It has yet to fail or do something funky and I've been using it for about 1.5 years.

Good luck and I hope this helps!

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