Question about Sony Handycam DCR-TRV740 Digital Camcorder
My video camera is displaying and error code C:31:23. This error code isn't listed in the service manual. It won't let me play tapes or record them. Hello, I have the C:31:23 fault code on my Sony Handycam DCR-TRV740 Digital-8 Digital and giving it a good whack does not help. I have tried removing the battery, reset button and changing tapes and nothing. Can you give me any other advice? Also, can you clear up the rumor about Sony making a free repair for the 31:23 fault until Sept 2008? Thank You. Mike
I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.
Posted on Aug 03, 2008
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Posted on Jan 02, 2017
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Aug 19, 2015 | Video Cameras
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Error code 31:40 indicates a problem in the cameras tape transport system. This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly, a defective clutch in the take-up spool or a faulty rotary mode switch. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired by a qualified service technician.
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.
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