Question about Sony Handycam DCR-TRV740 Digital Camcorder

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Video camera displaying Error code C:31:23

My video camera is displaying and error code C:31:23. This error code isn't listed in the service manual. It won't let me play tapes or record them. Hello, I have the C:31:23 fault code on my Sony Handycam DCR-TRV740 Digital-8 Digital and giving it a good whack does not help. I have tried removing the battery, reset button and changing tapes and nothing. Can you give me any other advice? Also, can you clear up the rumor about Sony making a free repair for the 31:23 fault until Sept 2008? Thank You. Mike

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  • Katiedoo Feb 26, 2008

    I'm having the same problem, tried all the same things.



    Help.

  • Anonymous Aug 03, 2008

    I HAVE SAME PROBLEM TRYED EVERYTHING

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I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.

Posted on Aug 03, 2008

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