Question about Sony Handycam DCR-TRV740 Digital Camcorder
My video camera is displaying and error code C:31:23. This error code isn't listed in the service manual. It won't let me play tapes or record them. Hello, I have the C:31:23 fault code on my Sony Handycam DCR-TRV740 Digital-8 Digital and giving it a good whack does not help. I have tried removing the battery, reset button and changing tapes and nothing. Can you give me any other advice? Also, can you clear up the rumor about Sony making a free repair for the 31:23 fault until Sept 2008? Thank You. Mike
I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.
Posted on Aug 03, 2008
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Posted on Jan 02, 2017
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FAQ ID: 44574
Last Modified: 22-Jan-09
When an error occurs the camera will display an error code like "Exx", where "x" represent numbers.
See the list items at the bottom of this page when it shows following error codes.
"E18" error of the target unit / lens barrel
"E30" and "E50" error of the CF or SD card
When an error code "Exx" different from those already mentioned, the camera off and then turn to try to capture or play back images.
If this error persists or an error code appears often, there was a malfunction of the camera.
Note the error code and contact the retailer where you purchased the camera or the nearest service center for Canon.
I hope this helps
Jan 24, 2012 | Canon EOS-D30 35mm SLR Camera
Error code 31:40 indicates a problem in the cameras tape transport system. This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly, a defective clutch in the take-up spool or a faulty rotary mode switch. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired by a qualified service technician.
My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.
If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .
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