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Re: ACER 5100 KEYBOURD AND MOUSE AND USB NOT WORKING
Hmmmm..now that's interesting...usually that's a symptom of the touchpad, not being connected to the motherboard. The way to get to that is to remove the keyboard, and then check the small connector from palmrest to the main board... got backup for your Acer?
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Seen this before and the only solution that seemed to work was to log on (use a usb mouse) and create a new admin account in users, Log off and log back on with the new account... worked for me and i then downloaded fresh touchpad drivers. , copied the files from the old account to the new one
check your key bord is working if it is working then you need touch pad drivers if you have other usb mouse you can check it with usb port of laptop if its work then you can solve this issue with touchpad drivers installation.
you can download your drivers from this link just select your odel from here.
hi, yes it is a motherboard issue-i have 2 of those with same problem. new boards for that model are costly. however i found a work around-get a usb pcmcia card put it in the slot on the side-then plug your mouse or other usb devices and you should be ok! I did this a year ago and it runs like new! way cheaper than getting a new one. this is a big problem with these 5100 models. acer no help-other than selling you a new mainboard. this is the best way 2 make it work again. the pcmcia cards are cheap enough. and after that you can get a usb hub if you need more ports. good luck! and please rate this solution. and make sure 2 turn on the cardbus if not on allready. (in epower manager) this will work! reply if you need help! be well!
Before you plan to return make sure you have done some or all of this things first:
1. Did you reboot after you installed the Enterprise 2007 ? 2. Did you make sure that if its a USB mouse that it is securely connected to the USB port ? 3. Were you able to move your mouse without any problem at all before the software installation ? 4. Have you had this problem before the installation of Enterprise 2007 ? 5. Have you done all your software and windows updates ? 6. Will the mouse work when booting into Safe Mode ( pressing F8 during re-boot before Windows Vista loads) If it does then your softwares need to be updated. 7. Did you check you device manager to see that theres no yellow exclamation anywhere in the Mice and othert pointing devices or under the USB controller section? 8. Is there a legacy USB port to be activated on your computer BIOS ?
If the installation caused your mouse to be frozen then try and uninstall the Enterprise 2007 by using your keyboard and tab to the programs uninstall.
If your mouse still doesn't move after doing all of the above things then try another new USB mouse. Sometimes you may have to wait for several seconds (even up to a minute for new usb mouse detection) before the USB mouse cursor will move. If the second new USB mouse still wont work then return it to where you bought it as it could be faulty usb connector
I have a Acer 5100 I am facing the same prolem my USB ports stopped working and then the Keyboard the system boots but i cannot do anything like the password nor can i start in safe mode or go to set up, if somebody can help me sort this problem ,thankyou