Question about Whirlpool MH1170XS Microwave Oven

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Brand new.......clicking noise, will only run 2 seconds

We have a brand new Whirlpool MH1170xs.........When you turn it on there is a loud sound , like something is hitting the inside of the microwave and it will only run two seconds and then turns off.

It has not even been mounted on the wall yet.

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  • clgraham54 Feb 17, 2008

    We live in Grand Cayman and we would need to ship it to the States and then back to here. The cost to ship is more than just buying a new one.

  • tamrakay Jan 11, 2009

    my micro is  a year old, it starts makes a rattling sound then shuts down.. not sure where to start

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  • Whirlpool Master
  • 9,030 Answers

Since it's new, I would let Whirlpool cover the repairs.

You can contact their customer service at http://www.whirlpool.com

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Feb 17, 2008

  • William Miller
    William Miller Feb 17, 2008

    .
    If you can't take it back to the store, then maybe a new one is your answer.

    Why do I suspect it might have been damaged or dropped in shipping...?

    This is too hard to pick apart without more info. Good luck.

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Farmerbear

Aug 28, 2010 | Microwave Ovens

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The microwave is one year old and functions


If it's within the one year warranty, you can get it fixed free.

You didn't mention your manufacturer, so I would have to refer you to your owner's manual for their contact information.

Please note that FixYa is not notifying us Experts when Clarification Requests are answered.

So if you need more help, please post a NEW question, and please include your brand name and the full model number from the tag in or on the unit.

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Keurig makes loud noise and sounds as it refills


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Jan 22, 2010 | Microwave Ovens

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Microwave runs but doesnot heat


Please note that FixYa is not currently notifying us Experts when Clarification Requests are answered.

To allow us to help you effectively and at no charge, please post a
NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptoms, as well as the answers to these questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.

Oct 10, 2009 | Whirlpool GH4155XP Microwave Oven

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Whirlpool Model #MH1170XSS-0 will not heat


Since FixYa is not currently notifying us Experts when Clarification Requests are answered, you will need to post a NEW help request.

I
n your new post, please include your brand name and the full model number from the tag in or on the unit and your symptoms, as well as the answer to the following questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

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This may be caused by a weak fan, improper installation, clogged filters, blocked air ducts, or a blocked outside vent.

Assuming yours is a Whirlpool, you can download Whirlpool owner's manuals and installation instructions here.

This will help you check the mounting and setup, as well as helping you check the filters to see where the problem lies.

Please write back with your brand and model number if you yours is not Whirlpool.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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It sounds like the glass platen (turntable) hub is either binding or else the drive mechanism itself either has a bad tooth on the main gear or tooth wheel. Some may still use a chain type drive mechanism as well.

If you call that 800 number - the customer service dept there will advise you as to what needs to happen next. It's possible they will either replace or repair at their expense.

Who installed the unit?

Let me know?

Best regards,

Frank

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