Question about Whirlpool MH1170XS Microwave Oven

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Brand new.......clicking noise, will only run 2 seconds

We have a brand new Whirlpool MH1170xs.........When you turn it on there is a loud sound , like something is hitting the inside of the microwave and it will only run two seconds and then turns off.

It has not even been mounted on the wall yet.

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  • clgraham54 Feb 17, 2008

    We live in Grand Cayman and we would need to ship it to the States and then back to here. The cost to ship is more than just buying a new one.

  • tamrakay Jan 11, 2009

    my micro is  a year old, it starts makes a rattling sound then shuts down.. not sure where to start

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  • Whirlpool Master
  • 9,098 Answers

Since it's new, I would let Whirlpool cover the repairs.

You can contact their customer service at http://www.whirlpool.com

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Feb 17, 2008

  • William Miller
    William Miller Feb 17, 2008

    .
    If you can't take it back to the store, then maybe a new one is your answer.

    Why do I suspect it might have been damaged or dropped in shipping...?

    This is too hard to pick apart without more info. Good luck.

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Microwave not hot.


You can, but I would not recommend it. If not done properly you run the risk of completely ruining the microwave and the prive you paid for the new magnitron is lost.
At the low prices of microwaves these days you can probably get a new one without having to take out a 2nd mortgage.

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If it's within the one year warranty, you can get it fixed free.

You didn't mention your manufacturer, so I would have to refer you to your owner's manual for their contact information.

Please note that FixYa is not notifying us Experts when Clarification Requests are answered.

So if you need more help, please post a NEW question, and please include your brand name and the full model number from the tag in or on the unit.

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Everything works but it doesn't heat. It's not very old, what's wrong with it?


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