Question about Kyocera Slider Remix KX5 / Sonic Cellular Phone
When i try to install the software on my computer it gives me an error message in french. i think this problem might be that i have vista and im not really sure if its supported? apparently the drivers wont install either. the second problem is that after i have formatted the memory card (1gb) and plug the phone to my computer, it doesn't even detect the memory card (again this could be cause i have windows vista?) i hope someone can help me out before i break my phone.
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Posted on Jan 02, 2017
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The phone could have hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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