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Re: It turns off
1) Disconnect from computer, turn it off, hold in volume + button and reconnect it to your computer - continue holding volume + until the Found Hardware Wizard comes up. 2)
REFORMAT FOR WINDOWS MEDIA PLAYER - Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "ILO 2GB" (wording may vary slightly), and then select "Format." - this should erase everything, and give you a fresh start.
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The Windows Media Player 11 issue is sporadic - it often takes hold after you have updated Windows Media Player with a "Hotfix" - Microsoft has been issuing them at least monthly for the past 6 months with their Windows Updates. So it makes sense that your player was working fine one day and not the next. This is definitely NOT an electrical problem.
Erases Everything: Connect your iLo player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "iLO 2GB player" (wording may vary slightly), and then select "Format." - this should erase everything, and the player should work normally after reloading the songs.
Try this... 1. Open up your My Computer Icon to show your drives installed on your computer and take note which ones are installed. Leave this window open. 2. Connect your ILO device and wait for the two additional movable disk drive to appear in your My Computer window (ex: removable disk drive [E:], removable disk drive [F:]) 3. Right click the first drive that appears (ex: [e:] if the removable drives show as [e:] and [f:]) and select format 4. Click "start" on the format window 5. Disregard the warning notice that pops up 6. Once that is complete retransfer all of your music and then your device should function properly.
i have the same problem and mine wont turn off in less i take out the battery it just keeps on flashing the ilo logo if some one knows how to fix it or how i can contact the manufacture (i lost my instruction book) it would be greatly appreciated.
When you plug your ilo mp3 player into your computer with the USB cord, double-click on the My Computer icon. When the window opens, the list of drives should come up. Your ilo mo3 player should come up as Remveable Hard Drive (or Drive G) Click on it. When the window pulls up, your list of songs should come up. Find the song you want to delete and right click on it. Then find the delete button and click on it. When the computer ask you if you want to delet the song, click yes. When you turn on your mp3 player, the song you deleted shouldn't be on your mp3 player.
There are two ways to format an Mp3 player - one on the computer
itself, and one in Windows Media Player. Both methods will end up
erasing all the songs on the player, but the player will be "good as
new" after that. Sometimes reformatting in this manner will override
the player's native formatting and cause problems - this can be
reversed in most cases by updating the player's firmware. Firmware
upgrades are available from most manufacturers' websites. WARNING: The following procedures will erase all songs on the player.
Check if the file system is NTFS. If yes, format it to FAT or
FAT32. - Connect player to computer, double-click my computer, right
click on icon of mp3 player and select format. This only applies to
Windows-based computers. You can also format the player in Windows Media Player itself: Connect your Mp3 player to the computer and open Windows Media
Player. Click on the Sync tab. Pull down the drop down menu underneath
the Sync tab by moving your cursor over the Sync tab and left clicking
on the little black arrow underneath the Sync tab. Highlight "name of
Mp3 player here 1GB" (wording may vary slightly), and then select
"Format." - this should erase everything. -Tha Mp3 Doctor
your ILO has somehow lost its file structure. look for a tiny pinhole to reset the device. if none, then remove batteries to attempt reset. if still no songs, then firmware upgrade if possible or copy file structure (using windows) from a friend's ILO.