- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
On the X305 the video card is actually 3 boards sandwiched together. there are 2 actual video cards plus the SLI control board. I have a feeling that Toshiba was just replacing the failed board and not actually addressing the cause. In your case I would say that either the SLI control board is faulty or there is an active component on the motherboard that is causing an over voltage issue in one of the video cards. In any case you are looking at some pretty serious money to get this issue resolved. I personally would try a reflow on all 3 graphics boards and if that didn't work I would look to replacing the motherboard and the video cards.
Following factors could be causing this problem and solution as well:
1) Cable Cut: check is to see if the cable between the screen and laptop is pinched or cut. Every laptop has this wire that runs through one of the hinges
2) If this problem temporary i mean for some seconds then it could be a short signal cut problem to screen which causes screen distortion
3) Connect an external monitor and restart the laptop. If you see the same
strip on the external video, then that is the motherboard or the video
card problem in case you have a video card on your laptop apart from integrated graphics chip
have you tried pulling each stick of ram individually?
if there is still no boot then its safe to say that the motherboard or one of the two video cards has failed. its a pretty common on the qosmio g series
I had the same problem, what you need to do is call Pamela Saunders at
Toshiba Corporate in Irving, CA and she will get it repaired for you at
no cost to you regardless of warranty. This is a bad batch of computers.
If you're in the UK you have the law on your side: the Sale of Goods Act protects consumers by requiring goods to be "of merchantable quality". The notorious failure rate of the graphics card on the Toshiba F10 series suggests that this model is faulty by manufacture (have a look on the Toshiba support forums for a few examples in case you need to contact your local Trading Standards Office for support when dealing with Toshiba).
What this means in practice is the machine as sold is not fit for purpose. Don't be fobbed off by "warranty" nonsense either: it is reasonable to expect an expensive laptop to work for seven or eight years, not a mere 12 months. Again, consumer law is on your side. In the first instance your contract is with the retailer, so avoid going direct to Toshiba for as long as you possibly can. Pursue the retailer for a replacement, insisting on your right to be supplied with goods of merchantable quality.
When the original graphics card on the F10 fails, it is replaced by Toshiba service agents with a new motherboard with an integrated Go6600 video card. This puts an extra burden on the battery, reducing its life by 20-25%, so you might push for a replacement battery as well.