Question about Palm Treo 650 Handheld

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Palm treo 700 wx won't charge

I have a palm treo and I bought accessories to charge it on Ebay. When I plug it into the wall charger, I can get the phone to turn on but it says there is 0% battery. The light on the treo does not come on but it does say that it is charging. Any suggestions?

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  • Anonymous Feb 24, 2008

    won't charge

  • Anonymous Mar 07, 2008

    I have the same problem. I recently bought a Treo 700w on ebay. This is the first time I've charged it, and it will not charge, although it does say "charging" when I plug it in. Not sure what to do

  • Anonymous Apr 14, 2008

    Not a good sign. I have the same issue and have done a good Google search, but have found nothing, other than this topic. My phone worked fine until a day ago when I put it on the charger and came back, the battery said 50% and the charging light turned off.

  • KelKat Apr 20, 2008

    Thanks for the comments. I ended up getting a new battery and now my phone seems to charge. Recently I let it run out and it seemed that the problem was back - but luckily I wiggled the cord and it started charging. When I was having the problems before, the charger light would be on but the orange light on the PHONE would not come on to indicate charging. I still have many buttons that do not work, which might be because it got wet. The people at Bell said that they could tell it had taken on water by the red dot on the inside, behind the battery (should be white). I bought a battery on Ebay as well as several chargers. They all seem to work.

  • krustykanuck Apr 23, 2008

    I had my treo 500wx from Verizon for a year. No problems charging in the car with a Verizon charger or with the OEM wall charger that came with it. Then one day driving home the car charger started cutting in and out from charging the TREO giving an annoying electronic pulse sound over and over again. I didn't even have to move the phone to get this. Now any time I charge the phone overnight I am lucky to get 50% charge (or none at all). Even though the red charge light is on and the lightning bolt symbol shows up. I think either the charger connector on the bottom of the treo has worn prematurely or maybe a ground contact on the Treo fails to work with the charger. I am very annoyed with this issue and I only charge the phone every couple of days. Time for Treo to rethink its battery charging methods (maybe go with USB?).

  • dockdweller Apr 26, 2008

    Try pulling battery out WHILE CHARGING (I think this is called a cradle reset). I found this tip on the net before but can't remember where. I had all these funky charging issues (mine is 650
    )and this fixed it right away. Couple other things to keep in mind on older treos: I found lint stuck in the charger hole on the bottom of my phone; after picking it out w a needle cleared up a previous charge problem that was driving me nuts. Also, that happened to my phone which took me a while to find was that a bunch of screws were missing and/or loose so the case down there by the charge port was loose. As soon as I bought screws (there's a guy that sells them on the net) people told me sound quality improved on the phone.

  • dockdweller Apr 26, 2008

    Try pulling battery out WHILE CHARGING (I think this is called a cradle
    reset). I found this tip on the net before but can't remember where.
    I had all these funky charging issues (mine is 650

    )and this fixed it right away. Couple other things to keep in mind on
    older treos: I found lint stuck in the charger hole on the bottom of my
    phone; after picking it out w a needle cleared up a previous charge
    problem that was driving me nuts. Also, that happened to my phone
    which took me a while to find was that a bunch of screws were missing
    and/or loose so the case down there by the charge port was loose. As
    soon as I bought screws (there's a guy that sells them on the net)
    people told me sound quality improved on the phone.

  • sacramento7 May 10, 2008

    My treo also does not charge, the battery was replace with a new one. My best guess is that the female end lost contact with the male end charge adapter. I have 2 chargers and they both are not working, The problem is the Cell phone end. A defect in my (Radio Shack Experience). He Palm how about a replacement for your junk engineering?!!

  • jm2jmm Jan 03, 2009

    charger line fits loosely in phone- car phone charger not much better- treo won't hold charge- help!

  • Anonymous Jan 05, 2009

    I have already had one replacement phone...and now the replacement is not holding a charge....argh!

  • xjasonrodrig May 13, 2009

    yeah the palm treo sucks ive already been through 3 in just 1 year im on my 4th one and its having problems charging now

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11 Answers

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Verizon 700wx:I had the same problem. With little or no movement, the phone would go from charging to not over and over. At home with it perfectly still it would charge maybe 1/4 in 6 hours. Same problem with 3 different chargers. With the battery out, I dipped a Q-tip in rubbing alcohol squeeze out excess and jammed it into the charging port on the phone. Put the battery back in and oh **** nothing. Took it back out and let it dry for a few minutes and were back in business. No more charging problems at all.

May be a little risky, but warranty was up and what did I have to lose. Anyway good luck!

Posted on Dec 11, 2008

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My problem was I used my phone at the beach too much and got a little corosion on the phone part of the charger. I put my charger in and wiggle it to get it to come on and I use a rubber band to hold it in place. The corosion didn't seem bad at first but with a closer look, I could see that was the problem.

Posted on Sep 24, 2009

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Now it is clear that the port on my 650 is bad and will not charge at all. I bought the Seidio spare battery charger and charge the battery separate from the phone.

I also bought on the net a new charging port but it is not a simple job to solder it in. Will have to find a local electronics or computer place to do this or will have to send the phone in or buy a new one. The 650 is old at this point I don't want to put too much money into it.

Posted on Jun 10, 2008

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Same problem. I noticed my batt. was very low, forced it to shut down. When I plugged it in I got a red light which was expected. After fifteen minutes, I tried to power it back on with no response. I called verizon and will have to pay $50 to send it in and get it switched out. I feel like calling palm now and trying to get it fixed or going into a store and trying another battery. The techies on the phone decided it was not a battery problem because there was no damage and the phone itself would not take a charge. What makes me believe them is that the phone will normally be able to function when charging, even if the battery is out. I don't know what to do and, at this point, just want my word files, pictures, and contacts. I am so done with verizon and the *****y engineering that goes into making the "female" parts on these lame phones.

Posted on Dec 28, 2009

My 2 year old Palm Treo 700w stopped charging. It was hard to get the plug to make contact in the jack. When it did, the red light came on and the phone indicated that the battery was charging, but it was not.

I discovered that screws holding the case together were missing and loose. I tightened the remaining screws, and it now charges, but very slowly - from near zero to about 45% in over 8 hours.

Posted on Aug 26, 2008

I have the same chargining problem with my Verizon Palm 700w since my kids twice in two days accidentally leaned on the phone and cord while it was charging on the table. Now, unless I put the charging plug from 3 different chargers I have in just the right angle, it won't indicate charging or it will indicate charging but will not charge. It is definitely a problem with the phone charging jack. The phone is 2 years old. I probably need the spare battery charger recommended by another.

Posted on Aug 23, 2008

Palm has a charger that is separate. You place the battery in the unit and plug it in the wall. Charges the battery perfect. Seems the charging circuit in the phone is not properly engineered. Here is the link.

http://store.palm.com/sm-palm-treo-battery-charger--pi-2640276.html

Posted on Aug 22, 2008

Well my treo they sent me has now wirn out the female end of the phone and won't charge, I'll be moving over to a blackberry or the iphone when my contract is up, because of this problem this treo is junk and I will tell everyone to stay away from Palm products.

Posted on Jul 20, 2008

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My phone also dosent charge, its the female end of the phone that worn out. the male jack plug is fine but it just goes to show you about faulty engineering the palm has for this connection. battery was new.

Posted on May 10, 2008

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I had the same issue with my 700wx. I tried a new battery and several different charging cords, both wall and car, I'm convinced that it's the charging base on the phone thats jacked up.

I actually sent this Treo in on March 3rd 2008, for repair just 2 days before my 1 year warranty (so no charge) was up and got it back March 27th. On April 20th it stopped charging again. Again I tried a new batter and different cords and it didn't work. Whatever they did lasted less than a month.

I'm literally on the phone with them right now (on hold currently), to my surprise they just said they will be sending me a brand new phone (same model) and when I get it I need to send my old one back, no charge, very nice this is the way it should be done, I'm surprise it was so easy as most companies put you through hell, Palm as of know, is off my Sh*t list.

side note:
The weird part is that they said the phone I originally sent in for repair was the same one I got back, I could of sworn it was a new or refurbish phone as the scratches from the phone were gone, but hey whatever.

Posted on Apr 25, 2008

I had the same or very similar problem. Charger plugged in, steady read light & charging icon indicate it is charging but wont get above 10 to 15%. The strangest part about it is that after sitting on the charger for more than enough time, I pick it up and it says 15% but then for no reason whatsoever it will jump up to 100% for anywhere between 15 seconds to a couple of minutes.

New battery doesn't help, neither did a couple of hard resets. Mine was under warranty and my new one just arrived literally 10 minutes ago.

When I first started having the issue, multiple searches wouldn't turn up much of anything. But now I see more people in the same situation and it is apparent that this is a growing problem.

Posted on Apr 19, 2008

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