U NEED TO LOOK FOR A TINY-PIN-SIZE HOLE USUALLY LOCATED ON THE REAR OF THE DEVICE (MOST MODELS) U WILL NEED A NEEDLE OR SOMETHING SIMILAR IN SIZE TO PUSH INTO THE HOLE. HOLD IT THERE FOR ATLEAST 30 SECONDS AND THIS SHOULD DO THE TRICK TO RESET! HOPE THIS HELPS!
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Please reset the unit (disconnect the player if it is connected to a computer), use a paper clip to gently press the "RESET" button located on the rear of the player.
If the symptoms still persist follow the steps below.
1. Enter the settings mode to set your player's system option.
2. To enter the settings mode, select "Settings" in the main menu.
3. Scroll down and select "Reset" to restore all of the player's setting to factory default state.
Hope I helped you.
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Thry the solution below. If it does not work then you need to reformat. Also you might want to go to the coby website and download a updated version on the firmware and reflash your player. This will set it back to factory settings.
Open Windows Media Player.
Find and click the "Sync" tab. This is located at the very top of the program.
Plug the Coby mp3 player into one of the USB ports found on your computer. Depending on the exact Coby mp3 player that you own, you can either plug the player directly into the USB port or by using the cord that came with the Coby mp3 player. The name of the Coby mp3 player will appear in the top right corner of Windows Media Player.
Click "Library." This link will be on the left side of the program.
Double-click the "Songs" option in the middle of the screen.
Scroll through the list of music on your computer until you find the songs you want to put on the Coby mp3 player. Right-click on the title of the song and a drop box will appear. Select "Add to Sync List." You will then notice the song listed in the column located on the right side of the program.
Repeat the previous step until you're finished putting songs on the Coby mp3 player.
Click the "Start Sync" tab located beneath the list of songs you chose in Step 6. Those songs will then be added to your Coby mp3 player.
If you want to remove music from your mp3 all you do is just go to my computer on your start program located at the bottom left hand corner once you click that click on removable disk and all your music that you have on your mp3 will come up what ever you dont want just click on it with right clicker and go down to delete.