Question about Epson Stylus CX4800 All-In-One InkJet Printer

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Pictures Do Not Print Correct Size

Regardless of the size of picture, 640 X 480 up to 3072 X 2304, on a 4 x 6 paper, the picture comes out roughly 3 1/2 by 3 3/4. Epsons tech support was as much a help as my dog's was. Anybody have a solution for this ?
Thanks,
Dave

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  • davidbr Feb 16, 2008

    I use several programs, ArcSoft PhotoImpression 5, finePix Viewer (Fuji) and Microsoft Photo editor. Same result with all.

    I disabled "enable advanced printing features" and set "print directly to printer" as per Epson's tech support.

  • davidbr Feb 17, 2008

    Settings and paper size correct. Also noticed with certain pictures, it prints portrait regardless of setting (portrait or landscape) and 1/2 the picture is missing on right side. On the verge of shooting printer.

  • davidbr Feb 17, 2008

    After re-installing everything and still getting the same result, I replaced the USB cable and now everything works ok. Thanks for the help in trying to correct this.

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Hmm..what program you printing pictures from?

Posted on Feb 16, 2008

  • Patrick Michaels
    Patrick Michaels Feb 17, 2008

    ok..all photo image types...let's see...looks around for dog as assistant..scratches his or her head..

    sounds like a paper type/size issue, not the applications.

    check the printer settings, during a photo print run, and make sure it's not scaling the image.

    Patrick

    got backup?

  • Patrick Michaels
    Patrick Michaels Feb 17, 2008

    ok..then uninstall all the printer software, remove printer from the control panel section, and start once again. get fresh driver s/w from website, and install


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